Stuck in "installing software update" screen

Discussion in 'OS X El Capitan (10.11)' started by fox1401, Oct 1, 2015.

  1. fox1401 macrumors regular

    fox1401

    Joined:
    Sep 8, 2015
    #1
    I am updating my iMac 5k to the second public beta of El Capitan 10.11.1, after restarting when I completed the download, the "installing software update" screen showed up. Progress bar moved a tiny bit at the first few seconds, but then stopped forever, not moving even a millimetre for more than 15 minutes. I tried to shut down the computer and start over again but the same scenario came up. Any suggestions?
     
  2. macpeach55 macrumors 6502

    macpeach55

    Joined:
    Aug 26, 2010
    Location:
    Germany, & the Rest of the known World
    #2
    Give it time. There are problems with this update for some (See my post below yours; I have two Macs that will not update!), but the process even if successful is usually slow. Give it a few hours minimum before worrying.
     
  3. fox1401 thread starter macrumors regular

    fox1401

    Joined:
    Sep 8, 2015
    #3
    The previous updates (I am a beta tester since Yosemite) took around half an hour to complete, so this time is unusually slow. I will wait one more hour max then I will just give up this update.
     
  4. cool11 macrumors 65816

    cool11

    Joined:
    Sep 3, 2006
    #4
    Same problem here. I cannot get in my mbp! This is unacceptable!
    Stuck in the black screen with apple logo and full bar(of installation).
    How can I get my working mac back?
     
  5. fox1401 thread starter macrumors regular

    fox1401

    Joined:
    Sep 8, 2015
    #5
    Just hold the power button to shut it down, then it should normally boot when you power on again.
     
  6. cool11 macrumors 65816

    cool11

    Joined:
    Sep 3, 2006
    #6
    I pushed the power button.
    When I power again, it stuck on the same screen!
    I cannot get into osx!
    Please help!
     
  7. macpeach55 macrumors 6502

    macpeach55

    Joined:
    Aug 26, 2010
    Location:
    Germany, & the Rest of the known World
    #7
    Restart & hold down cmd + R & if you have Time Machine you can roll back to Yosemite
     

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