Stuck Microsoft autoupdate on new M3 MacBook Air

[martinjm]

I recently replaced an ageing MacBook Pro with an M3 Air and migrated everything across (what a lifesaver!!)

However, every few days MicroSoft AutoUpdate pops up with available updates - I hit the go button and it just sits there saying 'Installing' with the progress stuck at the beginning. Apart from being annoying, I'm guessing it's not updating when it should be.

Any thoughts?

 

[throAU]

Top tip.

Run the store versions of the Microsoft office suite and do not install Teams (run it in a browser).

This way you can avoid installing that atrocity that is the Microsoft auto updater; the main office suite apps that install via the app store will update via the App Store.

Microsoft auto updater is total and utter garbage, and I refuse to have it on my machine. I've had it fail in a way that it would pop itself up repeatedly every couple of seconds, stealing focus from the app I was working in.

It is trash! Avoid!

 

[martinjm]

Top tip.

Run the store versions of the Microsoft office suite and do not install Teams (run it in a browser).

This way you can avoid installing that atrocity that is the Microsoft auto updater; the main office suite apps that install via the app store will update via the App Store.

Microsoft auto updater is total and utter garbage, and I refuse to have it on my machine. I've had it fail in a way that it would pop itself up repeatedly every couple of seconds, stealing focus from the app I was working in.

It is trash! Avoid!

Cheers - so I should uninstall Office and reinstall from the store? Wasn't aware there was a browser version of teams, I'll have a look.

 

[throAU]

Cheers - so I should uninstall Office and reinstall from the store? Wasn't aware there was a browser version of teams, I'll have a look.

teams.microsoft.com

But yeah, so long as you're using office 365, just install the App Store version, it updates much more nicely.

 

[SjoukeW]

Sometimes there is a big update which can’t be auto updated.
The solution is to uninstall, download the latest greatest and reinstall.
Lack of quality in the auto updater 😖😖😖
Thanks MS

 

[guido4096]

The installer times out. Microsoft update packages for office on mac have a maximum of 600 seconds. And this is sometimes too short for it to complete and the installer aborts.At least on my system, although it appears to hang at the end of the install and not at the beginning.

 

[mdlyen]

I've seen the auto updater pop up, and there is a way to expand the window so see why. It usually is paused because Teams is in use. I just go and quit the Teams app, and the auto updater is able to complete the update pretty quickly. I then just restart Teams.

 

[nmt1900]

It might most probably be exactly that - and not only for Teams, but for OneDrive or 365 apps as well if they are standalone versions (i.e. not App Store versions). Just expand Autoupdater window and see what type of manual intervention is needed. Autoupdater itself does not run in a background all the time so it itself is not a problem if it is not "stuck" waiting for user intervention (App Store apps can need closing to be able to update as well so this is not just specific to Microsoft Autoupdater solution).

Teams itself is a problem because of bloated memory footprint of its' WebView implementation. If you have many channels, long chats and multiple organisations connected to Teams it can even be this bad...

... and yes I have M3 Macbook Air as well