stuck on apple logo... Help

Discussion in 'iPhone' started by Alexj1992, Dec 11, 2013.

  1. Alexj1992 macrumors newbie

    Dec 11, 2013
    recently purchased a used iphone, the iphone is stuck on the bootup apple logo with the spinning circle except the spinning circle does not spin it just freezes. the iphone will not go into dfu mode as it does not recognise when i hold the power and home buttons. what can i do?? thanks in advance
  2. AppleWes macrumors 6502


    Oct 9, 2013
    Any luck with contacting the seller? Sounds like you were scammed as MANY people are who buy used iPhones. Unless, and I hope not, you're trying to knowingly activate a stolen phone.

    No help here, sorry.
  3. Twimfy macrumors 6502a


    Sep 11, 2011
    Take it you've connected it to iTunes while holding the buttons for DFU? The screen may not reflect DFU mode but the device itself might be doing it.

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