Stuck on Apple Logo

Discussion in 'iPhone Tips, Help and Troubleshooting' started by WinterWolf90, Feb 14, 2016.

  1. WinterWolf90 macrumors 6502

    Joined:
    Jan 18, 2014
    #1
    I went into the other room to shower while leaving my phone on the charger. I came back and no buttons would work so I did a hard reset, which landed me stuck on the Apple logo screen. I tried connecting it to a mac and restore it that way, but get a 4005 error. I didn't change settings or do anything unusual. Help?

    First time I have ever had anything like this happen.
     
  2. eyoungren macrumors P6

    eyoungren

    Joined:
    Aug 31, 2011
    Location:
    Phoenix • 85037
    #2
    Put the phone in DFU mode (Google) and then try an upgrade/restore with iTunes. You will lose your data, but you can restore from a backup when done.

    If that does not work, then you have a hardware fault. Take the phone to Apple and get it replaced.
     
  3. WinterWolf90 thread starter macrumors 6502

    Joined:
    Jan 18, 2014
    #3
    I had to take it in to get replaced. We don't have an official store where I live and the closest is 2 hours away, but I took it to a Simply Mac and they gave me a brand new one. Thanks for the advice and the post.
     

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