Stuck on Apple logo

Discussion in 'Apple Watch' started by atwater, Jun 5, 2018.

  1. atwater macrumors member

    Jun 11, 2015
    i installed the watchOS beta 1 during the night, when I woke up it came a message on my iPhone saying that is was installed correctly, but my Apple Watch is stuck viewing the Apple logo. I have tried to hold down the crown and the button under, but it stops on the Apple logo every time.

    Someone that experience the same and have a solution?
  2. StumpyBloke macrumors 6502a


    Apr 21, 2012
    You need to speak to Apple Care. They have pulled WatchOS 5 because of an issue like this. Are you an Apple Developer? I don’t know if they will help you if you didn’t download the beta profile from your dev account.
  3. atwater thread starter macrumors member

    Jun 11, 2015

    We don't have Apple Care here in Norway, but I guess I can go to a premium reseller and have them to take a look at it.
    The profile is downloaded from my dev account.
  4. ricci macrumors 6502


    Aug 21, 2012

    I’m not a dev but in the last year I had the logo stuck ( They called it a startup loop) and With Apple care, they say send it in for replacement! ( bug in the software, no fix) You can try letting the battery die! That will force it to fully restart! That’s what I did after the new watch started that again! Was able to get to the shut down screen and restart! All is good! Just know that there is no backup until you unpair ! So unpair ever few months is good house keeping! Good luck
  5. atwater thread starter macrumors member

    Jun 11, 2015
    Called Apple support today and they tipped me about removing the clock sync on my phone, after 30 seconds the clock restarted it self and did a factory reset.

    So I guess that is a workaround to that issue!
  6. Uhser macrumors newbie


    Jun 4, 2018
    White Apple screen of death/Stuck on Apple logo is a common problem that most iPhone users meet. People who tried to jailbreak their iPhone or upgrade their iPhone face this problem quite commonly. And, when iPhone is stuck in Apple logo, it equivalents to a toy, you can do nothing with it. Third party software like MiniTool Mobile Recovery for iOS can lend you a hand.

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