Hello lovely people,
I hope you can help me. I tried to search the forums but did not find an answer.
I have a MacBookPro that went into the store for service a few months ago. They replaced the logic board twice and encouraged me to buy a new computer as they were not sure if their replacement would last forever or if my computer would have another problem.
I didn't have the money to buy a new computer so I thought I'd see if my computer could make it for awhile longer.
Fast forward to now and i'm having problems connecting to the internet (when the other home computers (all Macs) have no problem with it) and the settings application keeps crashing and states "application not working" so I decide to shut down my computer and then, restart it.
My computer appears to let me try to shut down the computer. I turned away from my computer for a few minutes and when I looked back at it, there is a light grey screen and a rotating rainbow ball that moves with my trackpad. I have left it that was for a few hours but it doesn't appear to be changing in any way, shape or form. I feel lucky that I began backing up my computer a few days ago when I first noticed these problems.
What should I do?
I will take it into the genius bar if I have to but thought that I would check in with y'all first.
Thank you in advance for your help,
A
I hope you can help me. I tried to search the forums but did not find an answer.
I have a MacBookPro that went into the store for service a few months ago. They replaced the logic board twice and encouraged me to buy a new computer as they were not sure if their replacement would last forever or if my computer would have another problem.
Fast forward to now and i'm having problems connecting to the internet (when the other home computers (all Macs) have no problem with it) and the settings application keeps crashing and states "application not working" so I decide to shut down my computer and then, restart it.
My computer appears to let me try to shut down the computer. I turned away from my computer for a few minutes and when I looked back at it, there is a light grey screen and a rotating rainbow ball that moves with my trackpad. I have left it that was for a few hours but it doesn't appear to be changing in any way, shape or form. I feel lucky that I began backing up my computer a few days ago when I first noticed these problems.
What should I do?
I will take it into the genius bar if I have to but thought that I would check in with y'all first.
Thank you in advance for your help,
A