Stuck on SDP

[Alfilde]

I need to send my iPhone SE 2 (iOS 18.1) in for a screen replacement, but as the phone stopped recognising my fingerprint before the screen even cracked, I’m unable to disable my Apple account information due to the SDP being enabled. Do you have any suggestions on how to resolve this?

🙄

 

[ab22]

'...If you can't turn off Find My this way on your iPhone, go to the Find My app or iCloud.com/find, select your iPhone, then select Remove This Device and follow the onscreen instructions to prepare it for repair.'

Prepare your iPhone or iPad for service - Apple Support

Before you bring your device or send it to Apple for service, follow these steps to help protect your personal information and save time on your repair.

support.apple.com

There's a specific option to make it 'Ready for repair or trade in'