Stuck on Spinning wheel/black screen

jhearty99

macrumors 6502
Sep 17, 2012
445
442
Long Island, NY
This has happened to me twice over the last month, never before that. I waited about 10 minutes and got impatient so just did a hard reset and no issues. I doubt its using much battery so if it was at a full charge, it may take a while.
 

jhearty99

macrumors 6502
Sep 17, 2012
445
442
Long Island, NY
Very odd you cant hard reset. Is it an iPhone 7/7 Plus? If so are you holding the power button and volume down button instead of the home button?
 

jhearty99

macrumors 6502
Sep 17, 2012
445
442
Long Island, NY
iPhone 7, ha I have not had any problems and did not even realize I had to use the Volume down button. Just tried it and phone works now. Thanks.

Phone was at 15% battery so I'd imagine within another 2 hours it would have turned off.
Lol glad to hear it worked. Wonder what the cause of it is
 
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