Stuck on white screen w/o apple logo

Discussion in 'iMac' started by cherbs123, May 25, 2010.

  1. cherbs123 macrumors newbie

    Joined:
    May 25, 2010
    #1
    I have a 2 month old 21.5 iMac. I shut it down last night and when I tried to start it up this morning it was stuck on the initial white start up screen with nothing but blank white on the screen. I reset the SMC and reset the P-Ram, ive tried booting it off of the disc but nothing seems to be working. I dont have anything else plugged into it besides the power cord and the wireless keyboard and magic mouse. I dont know why it wont work but I am in desperate need of help.
     
  2. Hellhammer Moderator

    Hellhammer

    Staff Member

    Joined:
    Dec 10, 2008
    Location:
    Finland
  3. cherbs123 thread starter macrumors newbie

    Joined:
    May 25, 2010
    #3
    Even when I hold down option as its starting up nothing happens. I cant even get to the point where I can choose the disc. Could it be that the wireless keyboard isnt transmitting the information?
     
  4. Hellhammer Moderator

    Hellhammer

    Staff Member

    Joined:
    Dec 10, 2008
    Location:
    Finland
    #4
    Yeah, Bluetooth KBs aren't the best in case of issue. You're under warranty so let Apple deal with it
     
  5. xSPRINTERx macrumors regular

    Joined:
    Dec 14, 2009
    Location:
    Leicester
    #5
    Unplug it for a few mins ??
     
  6. cherbs123 thread starter macrumors newbie

    Joined:
    May 25, 2010
    #6
    I decided to let apple take care of it. They said it was a failed hard drive. Thanks for the help guys
     

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