Stuck pixel on 15 inch retina. Early 2013.

Discussion in 'MacBook Pro' started by BlackKnight., Aug 5, 2013.

  1. BlackKnight. macrumors newbie

    Joined:
    Mar 12, 2013
    #1
    Hey guys, I was wondering if anyone could explain to me the whole messaging a stuck pixel procedure? I believe I have a stuck pixel and I saw a few members posting about trying to work the pixel so it works properly again by messaging it.

    I don't want to go just randomly poking at the screen and make matters worse.

    Also have any of you actually tried and had positive results?

    I was cleaning my screen yesterday and when I finished, I turned my computer on and noticed a green tint to everything. It stayed like that for about an hour and then slowly went away, then I noticed the little bright dot on the screen that is basically unresponsive. It just emits light all the time.

    Also, I did not purchase AppleCare but I would imagine the one year warranty would take care of this issue, no?
     
  2. cbs20 macrumors member

    Joined:
    Feb 26, 2013
  3. BlackKnight. thread starter macrumors newbie

    Joined:
    Mar 12, 2013
    #3
    The black rag that came with my mac. I did dampen it a little bit with clean water, Just enough so that it was cool to the touch but not actually wet if that makes sense.
     
  4. cbs20 macrumors member

    Joined:
    Feb 26, 2013
    #4
    Just wanted to make sure you didn't use any chemicals on the display. I've never experienced these issues with my retina. I would recommend taking it to Apple because stuck pixels are covered by the warranty, but a couple stuck pixels is considered within specifications. So, it depends on the severity of the problem and the generosity of the genius handling your case.
     
  5. BlackKnight., Aug 5, 2013
    Last edited: Aug 5, 2013

    BlackKnight. thread starter macrumors newbie

    Joined:
    Mar 12, 2013
    #5
    Here is an overview:
    [​IMG][/URL][/IMG]

    Its the little dot above the N in Avengers:
    [​IMG]

    A closer shot:[​IMG]

    I couldn't get anything closer than this:[​IMG]
     
  6. tgi macrumors 65816

    tgi

    Joined:
    Aug 29, 2012
    #6
    Photos aren't showing.

    Actually the links in my quoted message work.
     
  7. BlackKnight. thread starter macrumors newbie

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    Mar 12, 2013
  8. cbs20 macrumors member

    Joined:
    Feb 26, 2013
    #8
    That looks like it my not be many pixels and may be within specification. Just try and take it to Apple and see what they say.
     
  9. BlackKnight. thread starter macrumors newbie

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    Mar 12, 2013
    #9
  10. BlackKnight. thread starter macrumors newbie

    Joined:
    Mar 12, 2013
    #10
    Well I tired both methods, Actually, I went as far as trying both at the same time as some sort of super method. . . . . NO DICE. :(

    It looks like I will have to contact apple and hope they feel generous.


    Out of curiosity how can I figure out if I have a LG screen or Samsung?
     
  11. ajanini macrumors member

    ajanini

    Joined:
    Jun 19, 2012
    Location:
    São Paulo, Brazil
    #11
    I had two small groups of these on my rMBP. Just had the screen replaced today. I'm picking it up tomorrow.

    I tried all sorts of methods to get the pixels working, but had no luck. Add bad IR and I was really unhappy. :(
     
  12. BlackKnight. thread starter macrumors newbie

    Joined:
    Mar 12, 2013
    #12
    What do you mean by IR?
     
  13. monkeybagel macrumors 65816

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    Jul 24, 2011
    Location:
    United States
    #13
    Image retention.
     
  14. jjahshik32 macrumors 603

    Joined:
    Sep 4, 2006
    #14
    Rubbing the screen for the stuck pixel to go away almost never works. Once I've managed to rub it out but I found out that's a special case where by applying pressure brings the pixel back to life for a while but it comes back after a while. Basically comes and goes but it still means that the screen has an issue.

    I'd say just exchange it. I've also tried the flashing colors rapidly and some app called jscreen or something like that running for days. Just make it easy on yourself with a peace of mind and exchange it until you're happy.
     
  15. ajanini macrumors member

    ajanini

    Joined:
    Jun 19, 2012
    Location:
    São Paulo, Brazil
    #15
    Just got my Mac back and now I have a Samsung screen. No IR and no more dead pixels! I'm a happy man.
     
  16. cbs20 macrumors member

    Joined:
    Feb 26, 2013
    #16
    https://discussions.apple.com/thread/4990702?start=0&tstart=0
     
  17. BlackKnight., Aug 6, 2013
    Last edited: Aug 6, 2013

    BlackKnight. thread starter macrumors newbie

    Joined:
    Mar 12, 2013
    #17
    Looks like I have a LG screen. I plan on heading into my local apple store sometime this week, I figure I might as well get it fixed (if they will approve it) before fall semester starts.

    Hopefully they can fix my AC tomorrow, so I can then focus on my mac. 82*F with 93% humidity is not fun right now.
     

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