Stumped by error trying to print over network

Discussion in 'Mac Accessories' started by MoparShaha, Aug 21, 2007.

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  1. MoparShaha, Aug 21, 2007

    MoparShaha macrumors 68000

    MoparShaha

    Joined:
    May 15, 2003
    Location:
    San Francisco
    #1
    Alright guys, I'm at my wit's end. I'm trying to setup Mac --> Windows XP Home printing over a wireless network for a friend. I've successfully set these things up before, and had my friend's system working until he got a new printer.

    Printer is hooked up to PC, MacBook is accessing it through WiFi. I've successfully added the printer through the Printer Setup Utility. Problem is I get an error when printing. I've attached a screenshot.

    All firewalls are off behind the router. I've also installed the proper drivers from HP. The MacBook used to be able to print to the old printer hooked up to this machine, so I don't think it's an authentication issue.

    Any ideas?

    Thanks.
     

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  2. CanadaRAM, Aug 21, 2007

    CanadaRAM macrumors G5

    CanadaRAM

    Joined:
    Oct 11, 2004
    Location:
    On the Left Coast - Victoria BC Canada
    #2
    Is the driver for this new model printer installed on the Mac?

    Is the Mac (on WiFi) in the same subnet as the printer.pc (wired)?
     
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  3. gsahli, Aug 22, 2007

    gsahli macrumors 6502a

    gsahli

    Joined:
    Jun 1, 2007
    Location:
    Chicago
    #3
    What printer driver are you using? On Macs, you need either a CUPS driver (which can use all the different comm protocols) or a driver written for the particular network printing mode. HP makes USB-only drivers for inkjets, unless you buy the models that have network built-in.

    Find a CUPS driver for your printer here:
    http://www.linux-foundation.org/en/OpenPrinting/macosx

    Review this guide:
    http://www.ifelix.co.uk/tech/3015.html

    PS -I don't have that printer - if it has an ethernet or WiFi connection built-in, the printer needs to be connected to the network and the print protocol to be selected is HP IP (proprietary).
     
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  4. yellow, Aug 22, 2007

    yellow Moderator emeritus

    yellow

    Joined:
    Oct 21, 2003
    Location:
    Portland, OR
    #4
    The PC firewall is on and blocking the port you're trying to use to print?
     
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  5. jsnipper, Aug 22, 2007

    jsnipper macrumors newbie

    Joined:
    Aug 21, 2007
    #5
    Test that you can print directly from the Mac, that will confirm that at least the mac can print the printer. I had problems with my HP printer and my mac because the driver really didn't want to work over the network. Took a lot of fiddling. If all the firewalls are off like you say, and the wireless access point is configured properly (you can ping the PC from the mac), than I'd investigate the driver...
     
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  6. MoparShaha, Aug 22, 2007

    MoparShaha thread starter macrumors 68000

    MoparShaha

    Joined:
    May 15, 2003
    Location:
    San Francisco
    #6
    Yeah, this is what I'm going to try next. I'll be heading over on Friday to fiddle around with it some more.

    I figure it's the driver, since I was able to print properly to their old HP Deskjet over the network.
     
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