Subtitles Keep Turning On

Discussion in 'Apple TV and Home Theater' started by tlaw81, Dec 12, 2015.

  1. tlaw81 macrumors member

    Joined:
    Oct 31, 2010
    Location:
    North Carolina
    #1
    I have an ATV4 and each time I use any service (Hulu, Netflix, etc.) subtitles are on by default every time I start a new movie or a new episode. Each time I have to ask Siri to turn them off.

    Subtitles are off in the Accessibility settings and I can't find anyone who has a similar issue.

    Anyone out there have the same problem or know how to fix it?

    Thanks!
     
  2. dnjmarlboro macrumors member

    Joined:
    Oct 15, 2008
  3. ohio.emt macrumors 6502a

    Joined:
    Jul 18, 2008
    Location:
    Ohio
    #3
    I had this issue last night after I used the what did they say feature. They kept coming on with the start of a new episode, even though I turned them off with siri. What worked for me was manually using the remote when the next episode started by swiping down and turning them off. I haven't had them turn on since.
     
  4. Mackinjosh macrumors 6502a

    Joined:
    Aug 21, 2014
    #4
    Same issue. It's caused by using "What did they say?"
     
  5. thogin macrumors member

    thogin

    Joined:
    Mar 27, 2011
    #5
    Has anyone found a solution to this, other than a factory reset?
     
  6. tlaw81 thread starter macrumors member

    Joined:
    Oct 31, 2010
    Location:
    North Carolina
    #6
    I was able to get my to turn off just by continuing to manually do it. They eventually went away. There is also a subtitle setting in the Settings "app". I think it's under the Audio and Video menu. Try that too.
     
  7. cipher29 macrumors regular

    Joined:
    Mar 6, 2009

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