Success with a bug report!

Discussion in 'Mac Programming' started by zmttoxics, Dec 15, 2008.

  1. zmttoxics macrumors 65816

    zmttoxics

    Joined:
    May 20, 2008
    #1
    I am just so excited! I knew it was going to be a good day when I put on my "I :apple: code." shirt. Here's my story because I have to tell someone!

    A couple months ago I submitted a bug to apple about how 10.5.5 broke its compliance with NetInstall slip streaming (ID#: 6311506, the postInstall scripts the package called perl modules that weren't available). I presented all info I had including how I got around it (I modded the packages included scripts to use the 10.5.4 scripts that didn't require the extra perl module).

    Today, I get an email from Apple thanking me for the bug report and that they have fixed it for today's 10.5.6 release! Hazaa!!! On top of that, I downloaded the update packages and they fixed it in both client and server - just how I suggested!!

    So awesome! You would be hard pressed to find another company that takes bug reports that personal. This experience has pretty much solidified my love for Apple.
     
  2. Sijmen macrumors 6502a

    Joined:
    Sep 7, 2005
    #2
    Yeah, same happened to me with a minor UI issue.
     
  3. Sayer macrumors 6502a

    Sayer

    Joined:
    Jan 4, 2002
    Location:
    Austin, TX
    #3
    It should be noted that the more reports of the same bug the more likely it will get fixed. It's like voting in Chicago; vote early and vote often.
     

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