Sudden loss of back light on iPhone 6

Discussion in 'iPhone' started by fantombeats, Jun 29, 2015.

  1. fantombeats macrumors newbie

    Joined:
    Jun 29, 2015
    #1
    So after a couple days of my phone acting funny and continuing to fail calls, my screen went black. at least it appeared that way. its like it froze for a second and just went dark. After talking to apple support, we accomplished nothing. I did a soft reset, then restored it back to factory setting and nothing. I had an older iPhone 6 that had a perfectly good, working condition screen. Swapped them out and still the same thing. If i hold a light to the screen a certain way I can see some of the icons. I am curious what could cause this to happen all of the sudden. The screen is fully functional minus the lighting. Has anyone else experienced this. I'm assuming it a hardware issue but hoping for better luck.
     
  2. ZEEN0j macrumors 6502a

    Joined:
    Sep 29, 2014
    #2
    Go to an Apple Store an get the screen replaced.
     
  3. Kyotoma macrumors 68000

    Kyotoma

    Joined:
    Nov 11, 2010
    Location:
    Carnegie and Ontario
    #3
    No amount of software can fix a hardware problem. Your iPhone needs to be replaced.

    Good job on eliminating that before assuming hardware though! :)
     

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