Sudden loss of back light on iPhone 6

Discussion in 'iPhone' started by fantombeats, Jun 29, 2015.

  1. fantombeats macrumors newbie

    Jun 29, 2015
    So after a couple days of my phone acting funny and continuing to fail calls, my screen went black. at least it appeared that way. its like it froze for a second and just went dark. After talking to apple support, we accomplished nothing. I did a soft reset, then restored it back to factory setting and nothing. I had an older iPhone 6 that had a perfectly good, working condition screen. Swapped them out and still the same thing. If i hold a light to the screen a certain way I can see some of the icons. I am curious what could cause this to happen all of the sudden. The screen is fully functional minus the lighting. Has anyone else experienced this. I'm assuming it a hardware issue but hoping for better luck.
  2. ZEEN0j macrumors 65816


    Sep 29, 2014
    Go to an Apple Store an get the screen replaced.
  3. Kyotoma macrumors 68000


    Nov 11, 2010
    Carnegie and Ontario
    No amount of software can fix a hardware problem. Your iPhone needs to be replaced.

    Good job on eliminating that before assuming hardware though! :)

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