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chris4565

macrumors 65816
Original poster
Sep 22, 2018
1,059
499
Hi everyone,

I have a really weird issue and I don't know what's going on: Since today, I can't open any Instagram profile pages (like "instagram.com/[name]") on my MacBook Pro. When I try to do it, I always get the same error message saying that the page isn't available (see screenshot). I tried it with many different profiles and it doesn't work with any of them. Plus, the problem occurs on both Safari & Chrome (and also when using private browsing).

On another MacBook Pro it works without any issues.

I really don't know what's going on. Does anyone know the reason for this? Thanks in advance. Here's the screenshot:

Bildschirmfoto 2023-05-04 um 00.28.35.png

EDIT: To make things even more weird, Instagram profiles were completely non-accessible on my iPhone as well (using Safari; the app worked fine). And now I found the solution: I toggled Wi-Fi off and back on (on all of the affected devides) and now it magically works again everywhere. I've never enountered such a weird issue. Anyone knows what was going on?
 
Last edited:

ahleahsis

macrumors newbie
Jun 15, 2023
1
1
I get the same thing, but only on Safari on both Mac and iPhone. It works perfectly fine on Chrome and the app. This started happening like two months ago and idk what the problem could be.
 
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iZian

macrumors newbie
Nov 21, 2022
6
2
I guess you found out by now that it’s iCloud private relay. Looks like instagram blocking it.
 

chris4565

macrumors 65816
Original poster
Sep 22, 2018
1,059
499
I guess you found out by now that it’s iCloud private relay. Looks like instagram blocking it.
Nope, at least not the case for me, I don't have it enabled. Sometimes I can access profiles, sometimes I can't. However, what I found out is that I CAN access profiles via browser in 100% of the cases if I'm signed in. So I only encounter this issue sometimes when I'm not signed in.
 

iZian

macrumors newbie
Nov 21, 2022
6
2
Same; when not signed in I have to “show IP” on iOS or turn off private relay on iOS or macOS. The moment iCloud relay is off instagram then works without login.
 

TriciaMacMillan

macrumors 6502
Nov 10, 2021
251
149
This might be Cloudflare or a similar service used by Instagram that blocks “suspicious” requests. Whatever the defined as such.

Near to impossible to track down.
 
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