Suddenly getting Previous Shutdown Cause: -62

mattonthemoon

macrumors regular
Original poster
Feb 25, 2007
207
8
Toronto, ON
Hello there,



I am hoping someone can help, over the last few days i have been getting sudden reboots of my 2012 Mac mini. It has been solid for the last 2 years without ever an issue until now.

Please help me shed some light.

Console logs show the following just before the reboot:
2015-06-11 10:31:49.048 PM com.apple.InputMethodKit.UserDictionary[1209] Core Data: error: -executeRequest: encountered exception = error during SQL execution : UNIQUE constraint failed: ZUSERDICTIONARYENTRY.Z_PK with userInfo = {

2015-06-11 10:31:49.349 PM com.apple.InputMethodKit.UserDictionary[1209] CoreData: error: (1555) UNIQUE constraint failed: ZUSERDICTIONARYENTRY.Z_PK

2015-06-11 10:31:49.350 PM com.apple.InputMethodKit.UserDictionary[1209] -[_PFUbiquityRecordImportOperation main](573): CoreData: Ubiquity: Error saving managed object context changes for transaction log: <PFUbiquityTransactionLog: 0x7f9798f24710>

2015-06-11 10:31:49.351 PM com.apple.InputMethodKit.UserDictionary[1209] -[_PFUbiquityRecordsImporter operation:failedWithError:](1015): CoreData: Ubiquity: Import operation encountered had trouble importing log file, Error Domain=NSCocoaErrorDomain Code=134302 "The operation couldn’t be completed. (Cocoa error 134302.)" UserInfo=0x7f9798f284e0 {reason=Error encountered while importing transaction log at URL: <PFUbiquityTransactionLog: 0x7f9798f24710>


Below are the results of my Diagnostic test:

Start time: 23:03:41 06/11/15



Model Identifier: Macmini6,2

System Version: OS X 10.10.3 (14D136)

Kernel Version: Darwin 14.3.0

Time since boot: 31 minutes



Memory





BANK 0/DIMM0:



Size: 8 GB

Speed: 1600 MHz

Status: OK

Manufacturer: 0x8502



BANK 1/DIMM0:



Size: 8 GB

Speed: 1600 MHz

Status: OK

Manufacturer: 0x8502



SATA



Samsung SSD 840 PRO Series



USB



miniStack (Newer_Technology)

My Passport 0820 (Western Digital Technologies, Inc.)

USB3.0 Hub (VIA Labs, Inc.)

USB3.0 Hub (VIA Labs, Inc.)

Porsche Desktop (LaCie)

miniStack (Newer_Technology)

USB2.0 Hub (VIA Labs, Inc.)

USB2.0 Hub (VIA Labs, Inc.)

USB Receiver (Logitech Inc.)



Diagnostic reports



2015-05-25 Plex Media Server crash

2015-05-25 cloudd crash

2015-05-25 com.apple.InputMethodKit.UserDictionary crash

2015-05-26 cloudd crash x2

2015-05-28 Transmission crash

2015-05-29 cloudd crash x2

2015-05-30 LogMeIn crash

2015-05-31 ScreensharingAgent crash

2015-05-31 Transmission crash x2

2015-05-31 par2-sl crash

2015-05-31 pia_tray crash

2015-06-01 System Preferences crash

2015-06-01 Transmission crash x3

2015-06-03 Deluge-python hang

2015-06-03 com.apple.WebKit.WebContent crash

2015-06-04 Deluge-python hang

2015-06-04 Transmission crash

2015-06-05 Kernel panic

2015-06-06 Deluge-python crash

2015-06-06 Transmission crash



Shutdowns



Jun 8 12:03:20 Previous shutdown cause: -62

Jun 11 22:32:42 Previous shutdown cause: -62



Log



Jun 11 22:33:39 jnl: disk6: flushing fs disk buffer returned 0x5

Jun 11 22:33:39 jnl: disk6: flushing fs disk buffer returned 0x5

Jun 11 22:33:39 jnl: disk6: flushing fs disk buffer returned 0x5

Jun 11 22:33:40 jnl: disk6: flushing fs disk buffer returned 0x5

Jun 11 22:33:40 jnl: disk6: flushing fs disk buffer returned 0x5

Jun 11 22:33:40 jnl: disk6: flushing fs disk buffer returned 0x5

Jun 11 22:33:40 jnl: disk6: flushing fs disk buffer returned 0x5

Jun 11 22:33:41 jnl: disk9: flushing fs disk buffer returned 0x5

Jun 11 22:33:42 jnl: disk6: flushing fs disk buffer returned 0x5

Jun 11 22:33:46 com.apple.spindump: Service exited with abnormal code: 75

Jun 11 22:33:50 jnl: disk9: flushing fs disk buffer returned 0x5

Jun 11 22:33:51 jnl: disk9: flushing fs disk buffer returned 0x5

Jun 11 22:33:52 jnl: disk9: flushing fs disk buffer returned 0x5

Jun 11 22:33:52 jnl: disk9: flushing fs disk buffer returned 0x5

Jun 11 22:33:52 jnl: disk9: flushing fs disk buffer returned 0x5

Jun 11 22:33:52 jnl: disk9: flushing fs disk buffer returned 0x5

Jun 11 22:33:52 jnl: disk9: flushing fs disk buffer returned 0x5

Jun 11 22:33:52 jnl: disk9: flushing fs disk buffer returned 0x5

Jun 11 22:33:52 jnl: disk9: flushing fs disk buffer returned 0x5

Jun 11 22:33:56 com.apple.spindump: Service exited with abnormal code: 75

Jun 11 22:34:06 com.apple.spindump: Service exited with abnormal code: 75

Jun 11 22:34:16 com.apple.spindump: Service exited with abnormal code: 75

Jun 11 22:34:26 com.apple.spindump: Service exited with abnormal code: 75

Jun 11 22:34:36 com.apple.spindump: Service exited with abnormal code: 75

Jun 11 22:35:43 process Dropbox[474] thread 5302 caught burning CPU!; EXC_RESOURCE supressed due to audio playback



Activity



Net: 227 in, 4 out (KiB/s)



CPU per process: com.apple.WebKit (UID 501) is using 87 %



Current downstream data: pia_openvpn (UID 501) is using 404.797 KiB/s



Memory: kernel_task (UID 0) is using 1176 MB



kexts



org.dungeon.driver.SATSMARTDriver (0.8)

com.logmein.driver.LogMeInSoundDriver (4.1.48f99)

net.tunnelblick.tun (1.0)



Daemons



com.logmein.logmeinserver

com.crashplan.engine

com.edovia.screensconnect.daemon

com.cocoatech.pathfinder.SMFHelper7

com.bjango.istatserver

com.logmein.raupdate

uk.co.dssw.pmd

com.adobe.fpsaud

com.softraid.softraidd

com.bjango.istatmenusdaemon



Agents



com.bjango.istatmenusagent

com.plexapp.ht.helper

com.kodak.BonjourAgent

com.bjango.istatmenusnotifications

com.kodak.KODAK

uk.co.dssw.pmuser

com.growl.GrowlLauncher

2BUA8C4S2C.com.agilebits.onepassword-osx-helper

com.kodak.KODAK

com.binaryfruit.DriveDxLoginItemHelper

com.pia.pia_manager

com.shirtpocket.backupbytime

com.growl.HardwareGrowlerLauncher

com.bjango.istatserveragent

uk.co.dssw.pmnotify

com.apple.AirPortBaseStationAgent

com.logmein.logmeingui

com.logmein.logmeinguiagent

com.softraid.SoftRAIDMonitor

com.kodak.KODAK



Bundles



/System/Library/Extensions/LogMeInSoundDriver.kext

- com.logmein.driver.LogMeInSoundDriver

/System/Library/Extensions/SATSMARTDriver.kext

- org.dungeon.driver.SATSMARTDriver

/System/Library/Extensions/SATSMARTLib.plugin

- org.dungeon.driver.SATSMARTLib

/Library/Internet Plug-Ins/Flash Player.plugin

- N/A

/Library/PreferencePanes/Flash Player.prefPane

- com.adobe.flashplayerpreferences

/Library/PreferencePanes/Hazel.prefPane

- com.noodlesoft.Hazel

/Library/PreferencePanes/Screens Connect.prefPane

- com.edovia.screens.connect.mac

Library/Caches/com.apple.Safari/Extensions/AdBlock-2.safariextension

- com.betafish.adblockforsafari



App extensions



com.getdropbox.dropbox.garcon



Apps



/Applications/Dropbox.app



Contents of /etc/pam.d/uk.co.dssw.powermanager (checksum 1292983109)



auth required pam_opendirectory.so

account required pam_permit.so

account required pam_group.so no_warn group=admin,wheel fail_safe

password required pam_deny.so

session required pam_permit.so



Contents of /System/Library/LaunchDaemons/org.apache.httpd.plist (checksum 3012644940)



<?xml version="1.0" encoding="UTF-8"?>

<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

<plist version="1.0">

<dict>

<key>Disabled</key>

<true/>

<key>Label</key>

<string>org.apache.httpd</string>

<key>EnvironmentVariables</key>

<dict>

<key>XPC_SERVICES_UNAVAILABLE</key>

<string>1</string>

</dict>

<key>ProgramArguments</key>

<array>

<string>/usr/sbin/httpd-wrapper</string>

<string>-D</string>

<string>FOREGROUND</string>

</array>

<key>OnDemand</key>

<false/>

</dict>

</plist>



Contents of /Library/LaunchAgents/com.bjango.istatmenusagent.plist (checksum 2262789825)



<?xml version="1.0" encoding="UTF-8"?>

<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

<plist version="1.0">

<dict>

<key>MachServices</key>

<dict>

<key>com.bjango.istatmenusagent</key>

<true/>

</dict>

<key>LimitLoadToSessionType</key>

<string>Aqua</string>

<key>KeepAlive</key>

<true/>

<key>Label</key>

<string>com.bjango.istatmenusagent</string>

<key>Program</key>

<string>/Library/Application Support/iStat Menus 5/iStatMenusAgent.app/Contents/MacOS/iStatMenusAgent</string>

<key>RunAtLoad</key>

<true/>

</dict>

</plist>



Contents of /Library/LaunchAgents/com.bjango.istatmenusnotifications.plist (checksum 1266143884)



<?xml version="1.0" encoding="UTF-8"?>

<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

<plist version="1.0">

<dict>

<key>MachServices</key>

<dict>

<key>com.bjango.istatmenusnotifications</key>

<true/>

</dict>

<key>LimitLoadToSessionType</key>

<string>Aqua</string>

<key>KeepAlive</key>

<true/>

<key>Label</key>

<string>com.bjango.istatmenusnotifications</string>

<key>Program</key>

<string>/Library/Application Support/iStat Menus 5/iStat Menus Notifications.app/Contents/MacOS/iStat Menus Notifications</string>

<key>RunAtLoad</key>

<true/>

</dict>

</plist>



Contents of /Library/LaunchAgents/com.bjango.istatserveragent.plist (checksum 2457799543)



<?xml version="1.0" encoding="UTF-8"?>

<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

<plist version="1.0">

<dict>

<key>LimitLoadToSessionType</key>

<string>Aqua</string>

<key>KeepAlive</key>

<true/>

<key>Label</key>

<string>com.bjango.istatserveragent</string>

<key>Program</key>

<string>/Library/Application Support/iStat Server/iStatServerAgent</string>

<key>RunAtLoad</key>

<true/>

</dict>

</plist>



Contents of /Library/LaunchAgents/com.kodak.BonjourAgent.plist (checksum 2625351456)



<?xml version="1.0" encoding="UTF-8"?>

<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

<plist version="1.0">

<dict>

<key>Kodak Version</key>

<string>7.1.6.10</string>

<key>Label</key>

<string>com.kodak.BonjourAgent</string>

<key>OnDemand</key>

<false/>

<key>ProgramArguments</key>

<array>

<string>/Library/Printers/Kodak/AiO_Printers/KodakAiOBonjourAgent.app/Contents/ MacOS/KodakAiOBonjourAgent</string>

</array>

<key>ServiceIPC</key>

<true/>

</dict>

</plist>



Contents of /Library/LaunchAgents/com.logmein.logmeingui.plist (exported SGML document text, checksum 2634235902)



<?xml version="1.0" encoding="UTF-8"?>

<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

<plist version="1.0">

<dict>

<key>Debug</key>

<true/>

<key>Label</key>

<string>com.logmein.logmeingui</string>

<key>KeepAlive</key>

<true/>

<key>RunAtLoad</key>

<true/>

<key>LimitLoadToSessionType</key>

<array>

<string>Aqua</string>

</array>

<key>ProgramArguments</key>

<array>

<string>/Library/Application Support/LogMeIn/bin/LogMeInGUI.app/Contents/MacOS/LogMeInGUI</string>

</array>

</dict>

</plist>



Contents of /Library/LaunchAgents/com.logmein.logmeinguiagent.plist (exported SGML document text, checksum 98510437)



<?xml version="1.0" encoding="UTF-8"?>

<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

<plist version="1.0">

<dict>

<key>Debug</key>

<true/>

<key>Label</key>

<string>com.logmein.logmeinguiagent</string>

<key>LimitLoadToSessionType</key>

<array>

<string>Aqua</string>

</array>

<key>KeepAlive</key>

<false/>

<key>RunAtLoad</key>

<false/>

<key>WatchPaths</key>

<array>

<string>/Library/Application Support/LogMeIn/run/AgentSignals/startguiagent</string>

</array>

<key>Sockets</key>

<dict>

<key>UDPSocketListeners</key>

<dict>

<key>MulticastGroup</key>



...and 30 more line(s)



Contents of /Library/LaunchAgents/com.logmein.logmeinguiagentatlogin.plist (exported SGML document text, checksum 2892451209)



<?xml version="1.0" encoding="UTF-8"?>

<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

<plist version="1.0">

<dict>

<key>Debug</key>

<true/>

<key>Label</key>

<string>com.logmein.logmeinguiagentatlogin</string>

<key>LimitLoadToSessionType</key>

<array>

<string>LoginWindow</string>

</array>

<key>KeepAlive</key>

<false/>

<key>RunAtLoad</key>

<false/>

<key>WatchPaths</key>

<array>

<string>/Library/Application Support/LogMeIn/run/AgentSignals/startguiagent</string>

</array>

<key>Sockets</key>

<dict>

<key>UDPSocketListeners</key>

<dict>

<key>MulticastGroup</key>



...and 30 more line(s)



Contents of /Library/LaunchAgents/com.softraid.SoftRAIDMonitor.plist (checksum 1099805032)



<?xml version="1.0" encoding="UTF-8"?>

<!DOCTYPE plist PUBLIC "-//Apple Computer//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

<plist version="1.0">

<dict>

<key>Label</key>

<string>com.softraid.SoftRAIDMonitor</string>

<key>Disabled</key>

<false/>

<key>OnDemand</key>

<false/>

<key>LimitLoadToSessionType</key>

<array>

<string>Aqua</string>

<string>LoginWindow</string>

</array>

<key>Program</key>

<string>/Library/Extensions/SoftRAID.kext/Contents/Resources/SoftRAID_Monitor.a pp/Contents/MacOS/SoftRAID_Monitor</string>

<key>ProgramArguments</key>

<array>

<string>/Library/Extensions/SoftRAID.kext/Contents/Resources/SoftRAID_Monitor.a pp/Contents/MacOS/SoftRAID_Monitor</string>

</array>

</dict>

</plist>



Contents of /Library/LaunchAgents/uk.co.dssw.pmnotify.login.plist (Apple binary property list, checksum 547963982)





DNS: 209.222.18.222 (static)



Listeners



AppleFileServer: afpovertcp

cupsd: ipp

kdc: kerberos

launchd: afpovertcp

launchd: microsoft-ds

launchd: ssh



User crontab



30 08 * * * /Users/USER/Library/Application\ Support/SuperDuper\!/Scheduled\ Copies/SDUtil -i || open file:///Users/USER/Library/Application\%20Support/SuperDuper\%21/Scheduled\%20C opies/Erase\%20Plex\%20SSD\%20Backup\%2C\%20then\%20copy\%20files\%20from\%20OS\ %20X\%20SSD.sdsp/Copy\%20Job.app



User login items



iTunesHelper

- /Applications/iTunes.app/Contents/MacOS/iTunesHelper.app

Dropbox

- /Applications/Dropbox.app

Plex Media Server

- /Applications/Plex Media Server.app

CrashPlan menu bar

- /Applications/CrashPlan.app/Contents/Helpers/CrashPlan menu bar.app

Screens Connect

- /Library/PreferencePanes/Screens Connect.prefPane/Contents/MacOS/Screens Connect.app

HazelHelper

- /Library/PreferencePanes/Hazel.prefPane/Contents/MacOS/HazelHelper.app

SABnzbd

- /Applications/SABnzbd.app

Deluge

- missing value

Deluge

- /Applications/Deluge.app

Transmission

- /Applications/Transmission.app



Hidden apps



.pia_manager/pia_manager.app

.pia_manager/pia_tray.app

.pia_manager/Private Internet Access.app



Safari extensions



AdBlock



Restricted files: 33



Elapsed time (s): 208
 

grcar

Suspended
Sep 28, 2014
292
127
You should make an appointment at the genius bar and ask them what the problem is. This is really kind of scary because your model, the mac mini 6,2, is supposed to be the bullet-proof best mac ever. So sad what Apple has become. Let us know what is wrong with it.
 

mattonthemoon

macrumors regular
Original poster
Feb 25, 2007
207
8
Toronto, ON
i have no longer been able to reproduce the kernel panics again.

-Opened Mac mini and cleaned all dust out around logic board and under fan assembly.

-Reseat both SATA cables.

-Reseat RAM.

-Erased and Restored (again).

I haven't been able to get it to panic again in about 14 days of uptime.
 

KC_Mac

macrumors newbie
Jun 29, 2015
2
0
I was trying to avoid posting a new thread, (but did so) but I too am encountering a similar issue and was wondering if I could get some help?

I've been reading several threads here and on other forums and nothing is really fitting to my situation per say.
 
Last edited:

megat

macrumors newbie
Aug 24, 2015
1
0
I was trying to avoid posting a new thread, (but did so) but I too am encountering a similar issue and was wondering if I could get some help?

I've been reading several threads here and on other forums and nothing is really fitting to my situation per say.

Based on my findings...most probably because you use 2 different brand/manufacturer of RAM. right?
 

hrandiac

macrumors newbie
May 15, 2006
2
0
I have gotten similar crashes and restarts with my Mac-mini (2010) running Mac OS X 10.10.5 on an external drive. The 3TB miniSTACK MAX drive is connected by USB for the optical drive to function. I have 16GB 1333 MHz DDR3 RAM installed. I have posted an image of the screen during crash. I restart in single-user mode and get the -62 error. Any help would be welcome.
 

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