Suddenly getting Previous Shutdown Cause: -62

Discussion in 'Mac mini' started by mattonthemoon, Jun 11, 2015.

  1. mattonthemoon macrumors regular

    mattonthemoon

    Joined:
    Feb 25, 2007
    Location:
    Toronto, ON
    #1
    Hello there,



    I am hoping someone can help, over the last few days i have been getting sudden reboots of my 2012 Mac mini. It has been solid for the last 2 years without ever an issue until now.

    Please help me shed some light.

    Console logs show the following just before the reboot:
    2015-06-11 10:31:49.048 PM com.apple.InputMethodKit.UserDictionary[1209] Core Data: error: -executeRequest: encountered exception = error during SQL execution : UNIQUE constraint failed: ZUSERDICTIONARYENTRY.Z_PK with userInfo = {

    2015-06-11 10:31:49.349 PM com.apple.InputMethodKit.UserDictionary[1209] CoreData: error: (1555) UNIQUE constraint failed: ZUSERDICTIONARYENTRY.Z_PK

    2015-06-11 10:31:49.350 PM com.apple.InputMethodKit.UserDictionary[1209] -[_PFUbiquityRecordImportOperation main](573): CoreData: Ubiquity: Error saving managed object context changes for transaction log: <PFUbiquityTransactionLog: 0x7f9798f24710>

    2015-06-11 10:31:49.351 PM com.apple.InputMethodKit.UserDictionary[1209] -[_PFUbiquityRecordsImporter operation:failedWithError:](1015): CoreData: Ubiquity: Import operation encountered had trouble importing log file, Error Domain=NSCocoaErrorDomain Code=134302 "The operation couldn’t be completed. (Cocoa error 134302.)" UserInfo=0x7f9798f284e0 {reason=Error encountered while importing transaction log at URL: <PFUbiquityTransactionLog: 0x7f9798f24710>


    Below are the results of my Diagnostic test:

    Start time: 23:03:41 06/11/15



    Model Identifier: Macmini6,2

    System Version: OS X 10.10.3 (14D136)

    Kernel Version: Darwin 14.3.0

    Time since boot: 31 minutes



    Memory





    BANK 0/DIMM0:



    Size: 8 GB

    Speed: 1600 MHz

    Status: OK

    Manufacturer: 0x8502



    BANK 1/DIMM0:



    Size: 8 GB

    Speed: 1600 MHz

    Status: OK

    Manufacturer: 0x8502



    SATA



    Samsung SSD 840 PRO Series



    USB



    miniStack (Newer_Technology)

    My Passport 0820 (Western Digital Technologies, Inc.)

    USB3.0 Hub (VIA Labs, Inc.)

    USB3.0 Hub (VIA Labs, Inc.)

    Porsche Desktop (LaCie)

    miniStack (Newer_Technology)

    USB2.0 Hub (VIA Labs, Inc.)

    USB2.0 Hub (VIA Labs, Inc.)

    USB Receiver (Logitech Inc.)



    Diagnostic reports



    2015-05-25 Plex Media Server crash

    2015-05-25 cloudd crash

    2015-05-25 com.apple.InputMethodKit.UserDictionary crash

    2015-05-26 cloudd crash x2

    2015-05-28 Transmission crash

    2015-05-29 cloudd crash x2

    2015-05-30 LogMeIn crash

    2015-05-31 ScreensharingAgent crash

    2015-05-31 Transmission crash x2

    2015-05-31 par2-sl crash

    2015-05-31 pia_tray crash

    2015-06-01 System Preferences crash

    2015-06-01 Transmission crash x3

    2015-06-03 Deluge-python hang

    2015-06-03 com.apple.WebKit.WebContent crash

    2015-06-04 Deluge-python hang

    2015-06-04 Transmission crash

    2015-06-05 Kernel panic

    2015-06-06 Deluge-python crash

    2015-06-06 Transmission crash



    Shutdowns



    Jun 8 12:03:20 Previous shutdown cause: -62

    Jun 11 22:32:42 Previous shutdown cause: -62



    Log



    Jun 11 22:33:39 jnl: disk6: flushing fs disk buffer returned 0x5

    Jun 11 22:33:39 jnl: disk6: flushing fs disk buffer returned 0x5

    Jun 11 22:33:39 jnl: disk6: flushing fs disk buffer returned 0x5

    Jun 11 22:33:40 jnl: disk6: flushing fs disk buffer returned 0x5

    Jun 11 22:33:40 jnl: disk6: flushing fs disk buffer returned 0x5

    Jun 11 22:33:40 jnl: disk6: flushing fs disk buffer returned 0x5

    Jun 11 22:33:40 jnl: disk6: flushing fs disk buffer returned 0x5

    Jun 11 22:33:41 jnl: disk9: flushing fs disk buffer returned 0x5

    Jun 11 22:33:42 jnl: disk6: flushing fs disk buffer returned 0x5

    Jun 11 22:33:46 com.apple.spindump: Service exited with abnormal code: 75

    Jun 11 22:33:50 jnl: disk9: flushing fs disk buffer returned 0x5

    Jun 11 22:33:51 jnl: disk9: flushing fs disk buffer returned 0x5

    Jun 11 22:33:52 jnl: disk9: flushing fs disk buffer returned 0x5

    Jun 11 22:33:52 jnl: disk9: flushing fs disk buffer returned 0x5

    Jun 11 22:33:52 jnl: disk9: flushing fs disk buffer returned 0x5

    Jun 11 22:33:52 jnl: disk9: flushing fs disk buffer returned 0x5

    Jun 11 22:33:52 jnl: disk9: flushing fs disk buffer returned 0x5

    Jun 11 22:33:52 jnl: disk9: flushing fs disk buffer returned 0x5

    Jun 11 22:33:52 jnl: disk9: flushing fs disk buffer returned 0x5

    Jun 11 22:33:56 com.apple.spindump: Service exited with abnormal code: 75

    Jun 11 22:34:06 com.apple.spindump: Service exited with abnormal code: 75

    Jun 11 22:34:16 com.apple.spindump: Service exited with abnormal code: 75

    Jun 11 22:34:26 com.apple.spindump: Service exited with abnormal code: 75

    Jun 11 22:34:36 com.apple.spindump: Service exited with abnormal code: 75

    Jun 11 22:35:43 process Dropbox[474] thread 5302 caught burning CPU!; EXC_RESOURCE supressed due to audio playback



    Activity



    Net: 227 in, 4 out (KiB/s)



    CPU per process: com.apple.WebKit (UID 501) is using 87 %



    Current downstream data: pia_openvpn (UID 501) is using 404.797 KiB/s



    Memory: kernel_task (UID 0) is using 1176 MB



    kexts



    org.dungeon.driver.SATSMARTDriver (0.8)

    com.logmein.driver.LogMeInSoundDriver (4.1.48f99)

    net.tunnelblick.tun (1.0)



    Daemons



    com.logmein.logmeinserver

    com.crashplan.engine

    com.edovia.screensconnect.daemon

    com.cocoatech.pathfinder.SMFHelper7

    com.bjango.istatserver

    com.logmein.raupdate

    uk.co.dssw.pmd

    com.adobe.fpsaud

    com.softraid.softraidd

    com.bjango.istatmenusdaemon



    Agents



    com.bjango.istatmenusagent

    com.plexapp.ht.helper

    com.kodak.BonjourAgent

    com.bjango.istatmenusnotifications

    com.kodak.KODAK

    uk.co.dssw.pmuser

    com.growl.GrowlLauncher

    2BUA8C4S2C.com.agilebits.onepassword-osx-helper

    com.kodak.KODAK

    com.binaryfruit.DriveDxLoginItemHelper

    com.pia.pia_manager

    com.shirtpocket.backupbytime

    com.growl.HardwareGrowlerLauncher

    com.bjango.istatserveragent

    uk.co.dssw.pmnotify

    com.apple.AirPortBaseStationAgent

    com.logmein.logmeingui

    com.logmein.logmeinguiagent

    com.softraid.SoftRAIDMonitor

    com.kodak.KODAK



    Bundles



    /System/Library/Extensions/LogMeInSoundDriver.kext

    - com.logmein.driver.LogMeInSoundDriver

    /System/Library/Extensions/SATSMARTDriver.kext

    - org.dungeon.driver.SATSMARTDriver

    /System/Library/Extensions/SATSMARTLib.plugin

    - org.dungeon.driver.SATSMARTLib

    /Library/Internet Plug-Ins/Flash Player.plugin

    - N/A

    /Library/PreferencePanes/Flash Player.prefPane

    - com.adobe.flashplayerpreferences

    /Library/PreferencePanes/Hazel.prefPane

    - com.noodlesoft.Hazel

    /Library/PreferencePanes/Screens Connect.prefPane

    - com.edovia.screens.connect.mac

    Library/Caches/com.apple.Safari/Extensions/AdBlock-2.safariextension

    - com.betafish.adblockforsafari



    App extensions



    com.getdropbox.dropbox.garcon



    Apps



    /Applications/Dropbox.app



    Contents of /etc/pam.d/uk.co.dssw.powermanager (checksum 1292983109)



    auth required pam_opendirectory.so

    account required pam_permit.so

    account required pam_group.so no_warn group=admin,wheel fail_safe

    password required pam_deny.so

    session required pam_permit.so



    Contents of /System/Library/LaunchDaemons/org.apache.httpd.plist (checksum 3012644940)



    <?xml version="1.0" encoding="UTF-8"?>

    <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

    <plist version="1.0">

    <dict>

    <key>Disabled</key>

    <true/>

    <key>Label</key>

    <string>org.apache.httpd</string>

    <key>EnvironmentVariables</key>

    <dict>

    <key>XPC_SERVICES_UNAVAILABLE</key>

    <string>1</string>

    </dict>

    <key>ProgramArguments</key>

    <array>

    <string>/usr/sbin/httpd-wrapper</string>

    <string>-D</string>

    <string>FOREGROUND</string>

    </array>

    <key>OnDemand</key>

    <false/>

    </dict>

    </plist>



    Contents of /Library/LaunchAgents/com.bjango.istatmenusagent.plist (checksum 2262789825)



    <?xml version="1.0" encoding="UTF-8"?>

    <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

    <plist version="1.0">

    <dict>

    <key>MachServices</key>

    <dict>

    <key>com.bjango.istatmenusagent</key>

    <true/>

    </dict>

    <key>LimitLoadToSessionType</key>

    <string>Aqua</string>

    <key>KeepAlive</key>

    <true/>

    <key>Label</key>

    <string>com.bjango.istatmenusagent</string>

    <key>Program</key>

    <string>/Library/Application Support/iStat Menus 5/iStatMenusAgent.app/Contents/MacOS/iStatMenusAgent</string>

    <key>RunAtLoad</key>

    <true/>

    </dict>

    </plist>



    Contents of /Library/LaunchAgents/com.bjango.istatmenusnotifications.plist (checksum 1266143884)



    <?xml version="1.0" encoding="UTF-8"?>

    <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

    <plist version="1.0">

    <dict>

    <key>MachServices</key>

    <dict>

    <key>com.bjango.istatmenusnotifications</key>

    <true/>

    </dict>

    <key>LimitLoadToSessionType</key>

    <string>Aqua</string>

    <key>KeepAlive</key>

    <true/>

    <key>Label</key>

    <string>com.bjango.istatmenusnotifications</string>

    <key>Program</key>

    <string>/Library/Application Support/iStat Menus 5/iStat Menus Notifications.app/Contents/MacOS/iStat Menus Notifications</string>

    <key>RunAtLoad</key>

    <true/>

    </dict>

    </plist>



    Contents of /Library/LaunchAgents/com.bjango.istatserveragent.plist (checksum 2457799543)



    <?xml version="1.0" encoding="UTF-8"?>

    <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

    <plist version="1.0">

    <dict>

    <key>LimitLoadToSessionType</key>

    <string>Aqua</string>

    <key>KeepAlive</key>

    <true/>

    <key>Label</key>

    <string>com.bjango.istatserveragent</string>

    <key>Program</key>

    <string>/Library/Application Support/iStat Server/iStatServerAgent</string>

    <key>RunAtLoad</key>

    <true/>

    </dict>

    </plist>



    Contents of /Library/LaunchAgents/com.kodak.BonjourAgent.plist (checksum 2625351456)



    <?xml version="1.0" encoding="UTF-8"?>

    <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

    <plist version="1.0">

    <dict>

    <key>Kodak Version</key>

    <string>7.1.6.10</string>

    <key>Label</key>

    <string>com.kodak.BonjourAgent</string>

    <key>OnDemand</key>

    <false/>

    <key>ProgramArguments</key>

    <array>

    <string>/Library/Printers/Kodak/AiO_Printers/KodakAiOBonjourAgent.app/Contents/ MacOS/KodakAiOBonjourAgent</string>

    </array>

    <key>ServiceIPC</key>

    <true/>

    </dict>

    </plist>



    Contents of /Library/LaunchAgents/com.logmein.logmeingui.plist (exported SGML document text, checksum 2634235902)



    <?xml version="1.0" encoding="UTF-8"?>

    <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

    <plist version="1.0">

    <dict>

    <key>Debug</key>

    <true/>

    <key>Label</key>

    <string>com.logmein.logmeingui</string>

    <key>KeepAlive</key>

    <true/>

    <key>RunAtLoad</key>

    <true/>

    <key>LimitLoadToSessionType</key>

    <array>

    <string>Aqua</string>

    </array>

    <key>ProgramArguments</key>

    <array>

    <string>/Library/Application Support/LogMeIn/bin/LogMeInGUI.app/Contents/MacOS/LogMeInGUI</string>

    </array>

    </dict>

    </plist>



    Contents of /Library/LaunchAgents/com.logmein.logmeinguiagent.plist (exported SGML document text, checksum 98510437)



    <?xml version="1.0" encoding="UTF-8"?>

    <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

    <plist version="1.0">

    <dict>

    <key>Debug</key>

    <true/>

    <key>Label</key>

    <string>com.logmein.logmeinguiagent</string>

    <key>LimitLoadToSessionType</key>

    <array>

    <string>Aqua</string>

    </array>

    <key>KeepAlive</key>

    <false/>

    <key>RunAtLoad</key>

    <false/>

    <key>WatchPaths</key>

    <array>

    <string>/Library/Application Support/LogMeIn/run/AgentSignals/startguiagent</string>

    </array>

    <key>Sockets</key>

    <dict>

    <key>UDPSocketListeners</key>

    <dict>

    <key>MulticastGroup</key>



    ...and 30 more line(s)



    Contents of /Library/LaunchAgents/com.logmein.logmeinguiagentatlogin.plist (exported SGML document text, checksum 2892451209)



    <?xml version="1.0" encoding="UTF-8"?>

    <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

    <plist version="1.0">

    <dict>

    <key>Debug</key>

    <true/>

    <key>Label</key>

    <string>com.logmein.logmeinguiagentatlogin</string>

    <key>LimitLoadToSessionType</key>

    <array>

    <string>LoginWindow</string>

    </array>

    <key>KeepAlive</key>

    <false/>

    <key>RunAtLoad</key>

    <false/>

    <key>WatchPaths</key>

    <array>

    <string>/Library/Application Support/LogMeIn/run/AgentSignals/startguiagent</string>

    </array>

    <key>Sockets</key>

    <dict>

    <key>UDPSocketListeners</key>

    <dict>

    <key>MulticastGroup</key>



    ...and 30 more line(s)



    Contents of /Library/LaunchAgents/com.softraid.SoftRAIDMonitor.plist (checksum 1099805032)



    <?xml version="1.0" encoding="UTF-8"?>

    <!DOCTYPE plist PUBLIC "-//Apple Computer//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

    <plist version="1.0">

    <dict>

    <key>Label</key>

    <string>com.softraid.SoftRAIDMonitor</string>

    <key>Disabled</key>

    <false/>

    <key>OnDemand</key>

    <false/>

    <key>LimitLoadToSessionType</key>

    <array>

    <string>Aqua</string>

    <string>LoginWindow</string>

    </array>

    <key>Program</key>

    <string>/Library/Extensions/SoftRAID.kext/Contents/Resources/SoftRAID_Monitor.a pp/Contents/MacOS/SoftRAID_Monitor</string>

    <key>ProgramArguments</key>

    <array>

    <string>/Library/Extensions/SoftRAID.kext/Contents/Resources/SoftRAID_Monitor.a pp/Contents/MacOS/SoftRAID_Monitor</string>

    </array>

    </dict>

    </plist>



    Contents of /Library/LaunchAgents/uk.co.dssw.pmnotify.login.plist (Apple binary property list, checksum 547963982)





    DNS: 209.222.18.222 (static)



    Listeners



    AppleFileServer: afpovertcp

    cupsd: ipp

    kdc: kerberos

    launchd: afpovertcp

    launchd: microsoft-ds

    launchd: ssh



    User crontab



    30 08 * * * /Users/USER/Library/Application\ Support/SuperDuper\!/Scheduled\ Copies/SDUtil -i || open file:///Users/USER/Library/Application\%20Support/SuperDuper\%21/Scheduled\%20C opies/Erase\%20Plex\%20SSD\%20Backup\%2C\%20then\%20copy\%20files\%20from\%20OS\ %20X\%20SSD.sdsp/Copy\%20Job.app



    User login items



    iTunesHelper

    - /Applications/iTunes.app/Contents/MacOS/iTunesHelper.app

    Dropbox

    - /Applications/Dropbox.app

    Plex Media Server

    - /Applications/Plex Media Server.app

    CrashPlan menu bar

    - /Applications/CrashPlan.app/Contents/Helpers/CrashPlan menu bar.app

    Screens Connect

    - /Library/PreferencePanes/Screens Connect.prefPane/Contents/MacOS/Screens Connect.app

    HazelHelper

    - /Library/PreferencePanes/Hazel.prefPane/Contents/MacOS/HazelHelper.app

    SABnzbd

    - /Applications/SABnzbd.app

    Deluge

    - missing value

    Deluge

    - /Applications/Deluge.app

    Transmission

    - /Applications/Transmission.app



    Hidden apps



    .pia_manager/pia_manager.app

    .pia_manager/pia_tray.app

    .pia_manager/Private Internet Access.app



    Safari extensions



    AdBlock



    Restricted files: 33



    Elapsed time (s): 208
     
  2. grcar Suspended

    grcar

    Joined:
    Sep 28, 2014
    #3
    You should make an appointment at the genius bar and ask them what the problem is. This is really kind of scary because your model, the mac mini 6,2, is supposed to be the bullet-proof best mac ever. So sad what Apple has become. Let us know what is wrong with it.
     
  3. brainchutney macrumors newbie

    brainchutney

    Joined:
    Jun 26, 2015
    Location:
    Nagpur
    #4
    Hey I'm getting the same error on my MacBook Pro 8,1. Any respite ?
     
  4. mattonthemoon thread starter macrumors regular

    mattonthemoon

    Joined:
    Feb 25, 2007
    Location:
    Toronto, ON
    #5
    i have no longer been able to reproduce the kernel panics again.

    -Opened Mac mini and cleaned all dust out around logic board and under fan assembly.

    -Reseat both SATA cables.

    -Reseat RAM.

    -Erased and Restored (again).

    I haven't been able to get it to panic again in about 14 days of uptime.
     
  5. KC_Mac, Jun 29, 2015
    Last edited: Jun 29, 2015

    KC_Mac macrumors newbie

    Joined:
    Jun 29, 2015
    #6
    I was trying to avoid posting a new thread, (but did so) but I too am encountering a similar issue and was wondering if I could get some help?

    I've been reading several threads here and on other forums and nothing is really fitting to my situation per say.
     
  6. megat macrumors newbie

    Joined:
    Aug 24, 2015
    #7

    Based on my findings...most probably because you use 2 different brand/manufacturer of RAM. right?
     
  7. hrandiac macrumors newbie

    Joined:
    May 15, 2006
    #8
    I have gotten similar crashes and restarts with my Mac-mini (2010) running Mac OS X 10.10.5 on an external drive. The 3TB miniSTACK MAX drive is connected by USB for the optical drive to function. I have 16GB 1333 MHz DDR3 RAM installed. I have posted an image of the screen during crash. I restart in single-user mode and get the -62 error. Any help would be welcome.
     

    Attached Files:

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