Suddenly Gmail crashes Safari

Discussion in 'Mac Apps and Mac App Store' started by porcus-belle, Nov 15, 2014.

  1. porcus-belle macrumors newbie

    porcus-belle

    Joined:
    Mar 23, 2010
    Location:
    British Columbia
    #1
    Until yesterday I was happily using Gmail for years with Safari (Version 6.0.5) on my macBook Pro (OS X version 10.8.5). Then all of a sudden, as soon as I open Gmail, Safari crashes. This is not happening with other applications and, also, it does not happen when I open the same Gmail in Firefox (although I have lots of other reasons not to use Firefox).

    When the crash occurs I get a very long message of technical stuff that means nothing to me. It says that the problem is being automatically sent to Apple and I have added comments to that but no guidance back as yet.

    I am trying to attach the many pages of that technical data. Any comments and advice much appreciated.
     

    Attached Files:

  2. GGJstudios macrumors Westmere

    GGJstudios

    Joined:
    May 16, 2008
    #2
    Turn off your Safari extensions, then reset Safari, clearing your cookies and cache. Now try again and see if it crashes.
     
  3. porcus-belle thread starter macrumors newbie

    porcus-belle

    Joined:
    Mar 23, 2010
    Location:
    British Columbia
    #3
    GGJstudios - thanks. I followed the directions, turning of extensions, clearing and resetting but same outcome.
     
  4. GGJstudios macrumors Westmere

    GGJstudios

    Joined:
    May 16, 2008
    #4
    Create another user account on your Mac. Then log into that account, launch Safari and see if you get the same results.
     

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