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Sandino

macrumors newbie
Original poster
Sep 7, 2014
3
0
Hi, I hope this is in the right place, I'm new here but I'm in a bit of a panic because I depend on my Macbook for work and I need help figuring out why it's doing this. Any help or suggestions would be greatly appreciated!!

I have a MacBook Air, purchased in June of 2013, running OSX 10.9.4. It's a 1.3 GHz model with Intel Core i5 and 4 GB, 1600 MHz DDR3 memory.

This morning I woke up and it was shut down. As soon as I started it up, the fan began to run, much louder than normal. It was immediately after start-up, and I've replicated that condition, so it doesn't seem to be related to over-heating.

I saw that a rogue process might be responsible in forum posts, so I checked Activity Monitor. Right now the only application open is Chrome. It's not showing any process using more than Chrome at around 12%, but the "system" is shown as using around 75% of my CPU.

I tried rebooting in safe mode, and with no programs open in safe mode "system" is using 60% CPU.

I couldn't afford the extended warranty, so I'm several months out of warranty and can't really afford to pay for repairs. Any suggestions would be appreciated.
 
Might be worth taking a shot of your activity monitor by cpu usage highest usage processes at top.
 
Screenshot

Thanks, that was a good tip. I switched Activity Monitor to "All processes and discovered kernel_task eating almost 300% of CPU.

13ecHK8.png


So what can I do about this?
 
Backup your data, reinstall Mac OS X after wiping the disc, ditch Chrome, test for high loads, then restore your data. In that order.
 
Thanks Intell, I appreciate it. Any good resources for reinstalling and wiping the disc? I haven't done either before, so I'm going to go google but if you have anything handy I'd appreciate it. Thanks again very much for your help. :)
 
Restart while holding Command-R to boot into Recovery then use Disk Utility to wipe the drive and then reinstall Mac OS X. Note: Make sure you backup everything you want to save first, once you erase the drive it cannot be recovered.
 
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