Hey all,
I currently have the early 2008 Unibody MBP. Technically it's the 5,1 2.4 GHZ model. Apple gave it to me as a replacement for my mid 2007 MBP that had problems with the GPU (8600M). They told me that they were able to make the replacement available because I had purchased Applecare. All of this took place in January of 2009. When they gave me the unibody as a replacement I was told that if i wanted Applecare on the new unit that I would have to repurchase it. I did so.
Within the first two months of owning the new Unibody the internal fans died and needed to be replaced, the right speaker was DOA, and the optical drive started eating disks. All of these issues were fixed via Applecare. In Jan of 2011 the battery started to bulge in the middle. It was so bad that it high centered the machine on my desk and allowed it to roll either left or right. I took it to Apple and the battery was replaced via Applecare.
Fast forward to March of 2011. I started experiencing horizontal line flickering issues with the screen. Based on my experience with the mid 2007 MBP I took the machine into the Apple Store right away. After two days of testing they diagnosed the issue as a faulty logic board. They ordered a replacement and after a week i had my machine back home and running. Thank you Applecare.
Fast forward to October of 2011. I started noticing the horizontal flickering again. I knew I was going to be moving states soon so I wasn't in a hurry to drop off my machine at the Apple store for further diagnosis. I am now fully moved and settled in. I took my MBP to the Applestore yesterday for the same flickering issue as before. They ran the diagnostic tools and nothing showed as wrong with it. They asked if i could leave the machine over night for further testing and issue replication. I let them keep it overnight. I got a voice-mail today saying that they have diagnosed the problem as a faulty logic board. They have ordered another replacement. It will be covered via Applecare.
My problem is that Applecare expires sometime mid January. Should I be demanding an extension to the repairs on the machine or even an extension to Applecare? What about a replacement machine? The original logic board went bad, the first replacement went bad and now they want to put in a third. Based on my experiences I am skeptical that it won't die after my warranty expires. This machine has been nothing but problems. I'm looking for advice before I head into the Apple Store to chat with a manager.
Respectfully,
Curt
I currently have the early 2008 Unibody MBP. Technically it's the 5,1 2.4 GHZ model. Apple gave it to me as a replacement for my mid 2007 MBP that had problems with the GPU (8600M). They told me that they were able to make the replacement available because I had purchased Applecare. All of this took place in January of 2009. When they gave me the unibody as a replacement I was told that if i wanted Applecare on the new unit that I would have to repurchase it. I did so.
Within the first two months of owning the new Unibody the internal fans died and needed to be replaced, the right speaker was DOA, and the optical drive started eating disks. All of these issues were fixed via Applecare. In Jan of 2011 the battery started to bulge in the middle. It was so bad that it high centered the machine on my desk and allowed it to roll either left or right. I took it to Apple and the battery was replaced via Applecare.
Fast forward to March of 2011. I started experiencing horizontal line flickering issues with the screen. Based on my experience with the mid 2007 MBP I took the machine into the Apple Store right away. After two days of testing they diagnosed the issue as a faulty logic board. They ordered a replacement and after a week i had my machine back home and running. Thank you Applecare.
Fast forward to October of 2011. I started noticing the horizontal flickering again. I knew I was going to be moving states soon so I wasn't in a hurry to drop off my machine at the Apple store for further diagnosis. I am now fully moved and settled in. I took my MBP to the Applestore yesterday for the same flickering issue as before. They ran the diagnostic tools and nothing showed as wrong with it. They asked if i could leave the machine over night for further testing and issue replication. I let them keep it overnight. I got a voice-mail today saying that they have diagnosed the problem as a faulty logic board. They have ordered another replacement. It will be covered via Applecare.
My problem is that Applecare expires sometime mid January. Should I be demanding an extension to the repairs on the machine or even an extension to Applecare? What about a replacement machine? The original logic board went bad, the first replacement went bad and now they want to put in a third. Based on my experiences I am skeptical that it won't die after my warranty expires. This machine has been nothing but problems. I'm looking for advice before I head into the Apple Store to chat with a manager.
Respectfully,
Curt