suite of Internet essentials of my MAC ! Please Help

[Mac-B]

I am new to Mac... I bought the Mac with the Suite of Internet Essentials as well. I registered with .Mac and everything worked well with the registration code. After using the Mac.Book for 5 days it fell and the HDD broke. I lost all my documents . I had to pay 126 pounds for a new one. After getting it back I wanted to register again but it didnt work with that registration code, the reason was because it has been used once, and it doesnt remember my ID
1- Is there any way I can back-up my files ?
2- How do I register again or get my ID back .

Please HELP !

Mac-B

 

[epochblue]

Have you tried calling Apple to tell them what happened?

 

[Osarkon]

Have you tried calling Apple to tell them what happened?

That would generally be the first port of call. Give Apple a ring and see what they can advise.