Super Drive Failing? New MacBookPro

Discussion in 'MacBook Pro' started by Christopher11, Dec 12, 2008.

  1. Christopher11 macrumors regular

    Christopher11

    Joined:
    Feb 10, 2007
    #1
    I have a new, two month old or so, white Mac Book Pro 2.4 GHz Intel Core 2 Duo machine.

    I tried to burn a couple of movies lately that I downloaded from the internet via Toast 7 Titanium and got a hardware error. It says :

    The drive reported an error:
    Sense Key = 0x09, 0x01
    TRACKING SERVO FAILURE

    Just to verify i'm ripping a DVD i own and will attempt to burn that too... I know AVI movies that you download are compressed and take a long time for Toast to encode and can have problems on playback... but this sounds like a hardware issue? If so i'm under warranty of course, but I want to be sure.

    Any thoughts on this?

    Thanks in advance for any replies.
     
  2. The General macrumors 601

    Joined:
    Jul 7, 2006
    #2
    Have you tried burning a disc with Disk Utility or just making a burn folder in Finder?

    It might be a problem with Toast.
     
  3. drewsof07 macrumors 68000

    drewsof07

    Joined:
    Oct 30, 2006
    Location:
    Ohio
  4. iBLAKEE macrumors 6502

    Joined:
    Jan 16, 2008
    #4
    Exactly what I was thinking.
     
  5. jjahshik32 macrumors 603

    Joined:
    Sep 4, 2006
    #5
    he probably has a white 2.4ghz macbook.
     
  6. Christopher11 thread starter macrumors regular

    Christopher11

    Joined:
    Feb 10, 2007
    #6
    Yes i purposely bought a white Macbook a few days after the new ones came out. I like the white, and didn't want to give up Firewire. That's correct, a 2.4GHz
     
  7. alphaod macrumors Core

    alphaod

    Joined:
    Feb 9, 2008
    Location:
    NYC
    #7
    They just mean you're in the wrong forum ;)

    Anyways, that usually happens if you move the computer or bump it while it's burning; also if you crappy media, it will happen. I know Verbatim never does that (at least for me *knock on wood*)
     
  8. kgeier82 macrumors 65816

    Joined:
    Feb 18, 2008
    #8
    my superdrive is a flake. It has serious issues "AT TIMES (Well whenever I wanna use it ALMOST)". It works flawlessly about 25% of the time.

    The superdrive seems to be the weakest link in my machine.
     
  9. Christopher11 thread starter macrumors regular

    Christopher11

    Joined:
    Feb 10, 2007
    #9
    Oh I'm sorry you guys i didn't know i was in the wrong forum.

    I tried creating a burn folder, it failed with another hardware error. I think it's the drive. When you bring this in to be fixed, how does that work? There's an Apple certified place in my town. Does the shop get paid by Apple? Or will they see it as a pain to have to replace my drive?

    Thanks again for all the help.
     
  10. HLdan macrumors 603

    HLdan

    Joined:
    Aug 22, 2007
    #10
    If it's an Apple certified repair shop they will honor the warranty and repair or replace your drive. There should be no reason for them to see it as a pain. Most computer repair shops can replace your drive as there's nothing special about Macs that require a specialist to fix but if you want the warranty honored then take it to an authorized place.
     
  11. weg macrumors 6502a

    weg

    Joined:
    Mar 29, 2004
    Location:
    nj
    #11
    I always wondered why they call this thing "superdrive". Mine isn't super in any way, it's just a mediocre DVD RW drive from Matshita... the price difference I paid on top of the DVD ROM (the Apple not-so-superdrive) was more than the price of a DVD writer. The only alternative at that time was an external third-party DVD writer, which Apple made delibarately incompatible with their iLife apps.. I wonder whether this has changed meanwhile.
     
  12. HLdan macrumors 603

    HLdan

    Joined:
    Aug 22, 2007
    #12
    Apple was the first to include a DVD writer in their computers, henceforth why it's called a superdrive. There's really no point in changing the name now.
     

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