I recently had a problem with my MacBook Pro's screen going dark after startup. When I turn it on, the apple logo would appear but then the screen would go dark after. Without any clue as to what was going on, I went to Best Buy and had Geek Squad check it out. They told me that if I send it into their technicians that they would repair it and it would take 2 weeks. I sent it in. 2 weeks have passed, and I called Best Buy this morning to ask if my MBP was finished. They told me it was in the store and I could pick it up today. I went into the store and Geek Squad told me that the OS was fine but if I had any problems, I should do a reinstall. As soon as I got home, I turned on my Mac and IT DID THE EXACT THING IT DID BEFORE I SENT IT INTO BEST BUY. The screen went completely black. This proves and confirms that they did not even turn the freaking computer on. All they did was replace the LCD screen. If you are looking to buy a Mac at Best Buy and are planning to get Geek Squad technical support, don't do it. I can't even tell you how many times I went to Geek Squad for problems with this machine.