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Qwik

macrumors member
Original poster
Dec 17, 2008
31
0
Dublin, Ireland / USA
I bought my white macbook on Nov. 20th 2008, and now the superdrive isn't working at all. Tonight i went to burn a DVD and at the end of the process it said that the task couldn't be completed or retried because it couldn't be identified. It also, won't eject the CD. What should I do? Any advice?
 
I bought my white macbook on Nov. 20th 2008, and now the superdrive isn't working at all. Tonight i went to burn a DVD and at the end of the process it said that the task couldn't be completed or retried because it couldn't be identified. It also, won't eject the CD. What should I do? Any advice?

try this to get the CD out…*as for burning I don't have any ideas other than you stuck a DVD in when there was something in there already or the disc is broken in some form… if you can't get the superdrive to keep working, then your under warranty and applecare will fix it up for you :)
 
Reboot the machine, but hold down the trackpad button as the computer restarts. This forces an eject.

I'd try a different kind of DVD next time, but otherwise I'd try to get Apple to take a look at it since it is so new.
 
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