SuperDrive Issues MP8800

[exspes]

Well, just got my shiny new mac today. I'm ecstatic, as you can imagine. It's an amazing machine, very snappy, I'm happy.

Except the optical drive is being weird. When I insert some types of burned media (Sony, TDK) it makes horrible scraping noises (I think I even smelled something bad too) and doesn't read the disc. TDK and Sony are good brands. They work on everything else I've ever tried. So, I'm guessing this isn't normal?

I tried calling AppleCare but what do you know, they're 6am to 6pm, which is great. So while I wait I wanted to ask - is this going to be an easy "they give me a new drive and I put it in" type of deal, or am I going to have to be cutting some red tape? And can I do this at the apple store?

Or, you know - if anyone knows some weird fixable source of this problem, I'd love to know.

 

[zdobson]

I have a new MP, too and I had some issues with TDK discs. I don't remember what brand I used before TDK (Memorex maybe), but I had no problems. I bought some TDK discs and it let me burn 2 out of the 6 or 7 I tried. I don't know if this has anything to do with it, but the two that were successful contained .jpgs, while the ones that failed I was burning all RAW images. Also, the successful burns were not consecutive, so I know the drive didn't fail. Must be something with those discs. Of course I bought them at CompUSA during their going-out-of-business sale, so I can't get my money back, but oh well, they were cheap. Oh, and I don't recall hearing any strange noises when the burns failed, so I don't know if our problems are related or not. Try some different discs, I suppose.