Superdrive Problem - What could cause this?

Discussion in 'MacBook Pro' started by jbrown, Feb 16, 2009.

  1. jbrown macrumors 6502a

    jbrown

    Joined:
    Jul 7, 2002
    Location:
    London
    #1
    Hi Brains!

    I seem to be having problems burning DVDs on my MBP 2.4. I'm just copying data / photos.

    It's burnt one disc, then ejected it saying there was a problem with the disc.

    When I examined the disc, all the data had copied fine.

    To be safe I tried to copy it again ( several times ), and on each disc as it began to copy - it stopped copying and ejected the disc. The gave me this message.

    " This disc can't be burned, because the device failed to calibrate the laser power level for this media"

    The discs are non-brand DVDs.

    Is it a problem with my Superdrive - and if so how can I test it? Or is it the media? I have a slow HP DVD RW drive, and it seems to be copying alright with the same media.

    cheers all:)
     
  2. Neil321 macrumors 68040

    Neil321

    Joined:
    Nov 6, 2007
    Location:
    Britain, Avatar Created By Bartelby
    #2
    Try other disks, superdrives are a pain in the ass when it comes to certain types of media disks
     
  3. Peterkro macrumors 68020

    Peterkro

    Joined:
    Aug 17, 2004
    Location:
    Communard de Londres
    #3
  4. SFStateStudent macrumors 604

    SFStateStudent

    Joined:
    Aug 28, 2007
    Location:
    San Francisco California, USA
    #4
    +3 ^^^ There's certain media discs that I don't purchase anymore, and probably will never have a need for them ever again. I find the cheapest DVDs sold in bulk don't do well in my MBP or MBAir...:(
     
  5. jbrown thread starter macrumors 6502a

    jbrown

    Joined:
    Jul 7, 2002
    Location:
    London
    #5
    Thanks for the replies chaps

    No joy yet.

    I've done the following:

    I tried the Macosxhints tip ( resetting languages in the prefs )- no joy.

    I rebooted into a Tiger partition, but it wouldn't burn.

    I tried burning a CD, and it burnt no problem.

    I tried burning a small file to DVD, but it wouldn't burn.

    Tried to PLAY a DVD - this works no problem

    Tried different brand media.

    I've also tried zapping the pram....but I don't seem to be getting a normal pram reset ( from what I've read, you hold down command / alt / P / R on start up, let it beep twice, let go of the keys and let it restart. But if I hold down the keys, it never beeps, just keeps restarting. )

    ANy other ideas gang?:(
     
  6. AlexJ0702 macrumors newbie

    Joined:
    Jun 11, 2006
    Location:
    Wichita, KS
    #6
    My 2.0 Ghz Rev A, MBP has the same problem. Yesterday I called AppleCare and they said I have to send it in for repair.
     
  7. jbrown thread starter macrumors 6502a

    jbrown

    Joined:
    Jul 7, 2002
    Location:
    London
    #7
    Can you keep me posted on what they say Alex - I don't have Applecare:(
     
  8. AlexJ0702 macrumors newbie

    Joined:
    Jun 11, 2006
    Location:
    Wichita, KS
  9. AlexJ0702 macrumors newbie

    Joined:
    Jun 11, 2006
    Location:
    Wichita, KS
    #9
    Update...

    Sorry for the delay, I've been busy with work and school. Turn around was really quick, I sent it off on a Friday and it was returned Monday. I don't think they replaced any parts because the paper says any replaced parts would be denoted with an (*). None of the parts have that symbol, the list looks like:

    Description - Symptom
    Optical SuperDrive - Optical Drive Read/Write Data Error
    Optical Drive Flex Cable - Cable Issue
    Fan - Noise/Hum/Vibration Issue
    Fan - Noise/Hum/Vibration Issue
    1GB RAM - Memory Module (RAM) - No Boot

    From that list it looks like the SuperDrive had a cable issue, but I can't be certain.
     
  10. Martinell macrumors newbie

    Joined:
    Mar 26, 2009
    #10
    Greasy DVD?

    Hi,
    I have some problem when burning discs. Take a look at the disc that faild, is there some grease or scratches on the surface. I have 5 iMACs that put grease on the CD / DVD. At the moment the MAC is verifying the disc it fails reading the disc, it wont play properly in a DVD player. But you could wipe the grease of with some alcohol, then it works.
    Is ther anyone else haveing this problem?

    Best regards
    Lasse Martinell
     
  11. Gandalf47 macrumors newbie

    Gandalf47

    Joined:
    May 16, 2008
    Location:
    Santa Barbarsa
    #11
    Superdrive Problems

    My superdrive will accept audio CD's and I am able to get my music into iTunes. That's the good news. Recently, it keeps ejecting program disks, including Tune Ranger, Disk Genius 2 (a bootable disk), and OSX itself.

    WTF?
     
  12. jvanyp macrumors newbie

    Joined:
    Nov 7, 2008
    #12
    I had the exact same problem with my superdrive (2.2 Ghz Macbook Pro). After exhausting all of the possible software and hardware fixes, I just went out and bought a CD-cleaner disk as a last resort. It worked like a charm.

    Just thought you might want to try this before sending it in for repairs. :)
     
  13. Gandalf47 macrumors newbie

    Gandalf47

    Joined:
    May 16, 2008
    Location:
    Santa Barbarsa
    #13
    MBP Superdrive problems

    I had the exact same problem with my superdrive (2.2 Ghz Macbook Pro). After exhausting all of the possible software and hardware fixes, I just went out and bought a CD-cleaner disk as a last resort. It worked like a charm.

    Just thought you might want to try this before sending it in for repairs. :)

    jvanyt - thanks for the suggestion - I'll let you know if it works out.

    Boy, it looks like Apple ought to rethink this drive. Mine has had less use than average, and it is too soon to behaving poorly.

    Again, thanks.
     
  14. nightij! macrumors newbie

    Joined:
    Apr 8, 2009
    #14
    I made a wedding video for some friends on idvd, but when I go to burn the project it says your computer does not have the superdrive to support this so while you can work with idvd you will not be able to burn discs...Help!

    I thought that all macbooks should be able to burn discs?
     
  15. DianaJo macrumors newbie

    Joined:
    Apr 26, 2009
    #15
    I'm having similar problems

    I have a late 2008 MBP that will no longer burn to media I have used successfully in the past. I don't have AppleCare, but due to it being a suspected hardware issue Apple waived the tech support fee.

    Went through a bunch of resetting and still could not get the drive to burn to my Maxwell DVD+R or my Ativa CD-R, despite having done so in the past. Discs ejected by my MBP burn fine in the university's iMacs.

    Took the MBP into a local service center today and they just called saying they were unable to replicate the problem, so it's not hardware. Despite Apple having said it WAS hardware.

    Is there a list of recommended media to use in the Matshita drives? And WHY ON EARTH should media brand matter?
     
  16. anirban macrumors 6502a

    anirban

    Joined:
    Jan 9, 2007
    Location:
    Houston, TX
    #16
    I had the exact same problem- could read CDs/DVDs fine, but would refuse to burn a disc, by spitting out "failed to calibrate power level".

    Took it to the Apple Store, they tried to burn a disc, and the same error. They replaced the Super Drive.

    It works great now.
     
  17. Gandalf47 macrumors newbie

    Gandalf47

    Joined:
    May 16, 2008
    Location:
    Santa Barbarsa
    #17
    Optical Drive Disk Cleaner Fix

    jvanyp - Thanks for the suggestion - I cleaned the drive and it works better now - not 100%, but 90%, which, without AppleCare will have to do.

    Again thanks for sharing.
    ;)
     
  18. seb-opp macrumors 6502

    Joined:
    Nov 16, 2008
    Location:
    London/Norwich
    #18
    Ive had the same problem... twice!

    My original Combo drive needed to be replaced when it couldnt read CDs anymore, It got replaced with a single layer MATSHITA DVD-R UJ-857, which had the same problem as you have. I just got my macbook back from repair with a new superdrive and when burning from iTunes or a burn folder, it spins up the disc twice then spits it out. I have been using the same CDRs since I had my combo drive, which worked perfectly on that, My brother's macbook and on our family PC.

    Im gunna buy some different CDs next, then archive and install, but I wonder if it could be to do with a logic board fault or some piece of hardware other than the superdrive.
     

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