SuperDrive tray will not open

[0490043]

I go to open the tray of my SuperDrive to put a CD in but it won’t open. I hit the eject key and I can hear it trying to open and the eject symbol shows up on the screen. It opens about 1 in 40 times, and I have to push it all the way back in for it to take the disc, but once it has it, it will read the disc fine. When I try to eject with a disc in, the icon will disappear from the desktop as normal, but the tray will not pop open. My computer is a PowerMac G4 MDD 1.25 GHz.


It looks like a hardware problem. Does someone have an idea what it could be and how I can fix it?

Thanks

 

[CanadaRAM]

Look for it physically fouling the opening on the front of the machine, which is (Apple how could you be so dumb?) oval.

Judicious application of a file will enlarge the opening so thay the tray doesn't hit it.

Thanks
Trevor
CanadaRAM.com

 

[0490043]

Look for it physically fouling the opening on the front of the machine, which is (Apple how could you be so dumb?) oval.

Judicious application of a file will enlarge the opening so thay the tray doesn't hit it.

Thanks
Trevor
CanadaRAM.com

I tried opening it when holding the drive door open but it still didn't work.

 

[0490043]

any other ideas what it could be???

 

[CanadaRAM]

I tried opening it when holding the drive door open but it still didn't work.

It's not the drive door that would be the problem, it is the oval plastic opening behind the drive door. If the tray is bumping on that, it will not eject

 

[0490043]

It's not the drive door that would be the problem, it is the oval plastic opening behind the drive door. If the tray is bumping on that, it will not eject

I know what you mean, but if that was the problem, then the tray should still close. Should it not?