SuperDrive tray will not open

I go to open the tray of my SuperDrive to put a CD in but it won’t open. I hit the eject key and I can hear it trying to open and the eject symbol shows up on the screen. It opens about 1 in 40 times, and I have to push it all the way back in for it to take the disc, but once it has it, it will read the disc fine. When I try to eject with a disc in, the icon will disappear from the desktop as normal, but the tray will not pop open. My computer is a PowerMac G4 MDD 1.25 GHz.


It looks like a hardware problem. Does someone have an idea what it could be and how I can fix it?

Thanks

 

I tried opening it when holding the drive door open but it still didn't work.

 

any other ideas what it could be???

 

I know what you mean, but if that was the problem, then the tray should still close. Should it not?