Support profile showing wrong colour phone

Discussion in 'iPhone' started by aussiechick28, Sep 13, 2016.

  1. aussiechick28 macrumors newbie

    Sep 17, 2009
    I ordered a gold iPhone 7 + during the preorder, to be delivered on Friday. A 7+ just showed up on my support profile today with a serial # but it's showing a black phone. Do they just use a generic picture that is not actually representative of what you ordered?
  2. Lobwedgephil macrumors 601


    Apr 7, 2012
  3. rain111 macrumors 6502a


    Sep 19, 2012
    Ya, I have my iphone 6+ (and other iDevices) as the wrong colour since I got it at launch day 2yrs ago, as long as the serial numbers match, it's fine, a its generic picture.
  4. aussiechick28 thread starter macrumors newbie

    Sep 17, 2009
    Thanks! This is the first time mine hasn't matched so I was worried!

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3 September 13, 2016