I bought a Surface Pro 4 for my wife. So, I was trying to set it up. Two times it crashed (yes, I'm a Mac person, but still...). First, my wife had forgotten her windows account. After some attempts, it ended up in blue screen, and I had to start all over. But now it could not pair with the pen. Second time, she tried to set up a pin. It was stuck. Again had to restart, and again pen not recognized. Now the next step is to transfer her old computer to her surface. Of course there is nothing like migration assistant. Yes, there is Easy Transfer, but that does not transfer software, and it does not transfer all documents. So, this is going to be a lot of work. As I said to her, there are reasons I use Mac. Still, the Surface hardware is nice, and the packaging was elegant (clearly a lesson from Apple). I'm willing to give it a chance, and if good enough I might consider a Surface next time, although I think OS X is clearly superior to Windows.