Surface Pro 4 keeps waking up from sleep mode by it self!!! How to stop it??! HELP!!!!

Discussion in 'Alternatives to iOS and iOS Devices' started by ShaunAFC3, Apr 4, 2017.

  1. ShaunAFC3, Apr 4, 2017
    Last edited: Apr 4, 2017

    ShaunAFC3 macrumors regular

    Joined:
    Feb 28, 2016
    #1
    I have a Surface Pro 4 I5 Core/8 GB of RAM/256GB storage since late February last month but i have 1 MAJOR/BIG(and WEIRD/STUPID) problem for some bizzare reason my Surface Pro 4 keeps waking up from sleep mode by it self and it should NOT be happening!!!

    I know this because i saw my Surface Pro 4 quite a few times waking up by it self for no reason and the battery that last time that i used it it was around 30% charge left but due to the problem that it keeps waking up by it self, the next time(the day after) that i used it, i had to charge the Surface Pro 4 because it had only around 6% charge left!!! :mad::mad:

    It is has only started happening in the last week or so, This happens when i don't have the Type cover detached to the hybrid tablet, This is getting very annoying!!! I have never had this WEIRD/STUPID problem on my old Acer Windows 8 tablet(which got updated to Windows) 10!!! :confused:

    These STUPID problems like this(and the fan being on during sleep mode for no reason) that the Surface Pro 4 has for me at the moment makes me WISH that i got the Acer Switch Alpha 12 instead of a Surface Pro 4, The Surface Pro 4 should NOT have these STUPID problems!!! :mad:

    Does anyone have this problem?? How to stop my Surface Pro 4 from keep waking up from sleep again?? or Do i have a virus?? I don't think so because the Avira Anti Virus has not found any viruses and don't have any programs open running??


    I don't really want to shut down my Surface Pro 4 every time that i finished using it.....

    :mad::mad:
     
  2. spinedoc77 macrumors G3

    spinedoc77

    Joined:
    Jun 11, 2009
    #2
    The surface pro's had these issues about after release, and lasting probably the first 6-8 months after release. In my experience they have fully fixed these issue, at least on the 3 units I have and frequenting the surface pro forums. Have you made sure everything is up to date? Microsoft has released a ton of firmware updates for it, make sure you have all the latest ones. There were a lot of issues with the Intel drivers, also with it coming out of deep sleep. I remember those issues, we called them hot bagging because you would get to work and pull the device out of your bag and it would be very hot with no battery left.

    If that fails I'd seriously consider having it swapped out for another unit, if you are still within warranty. Mine has not had that behavior in a very long time and runs flawlessly now. I honestly can't remember the last time I had an issue.
     

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