I called Apple Tech support about my cracked MB palmrest today. This MB is well within the year warranty. Purchased it 9.22.06 and today is 7.30.07. First guy told me that I was out of warranty, and I could either purchase one over the phone with him, or bring it in to the store. I told him that I was still within the year, and for him to explain how I wasn't within the year. I also told him I couldn't afford to buy an Applecare warranty because I'm a 3rd year law student... Then he cut me off and transferred me to Education support. The lady I spoke to is sending a box to send it back tomorrow. I asked her about the warranty and she said I was within the year warranty. This is really worrisome to me. I told her about what the guy said, and she said that he must have typed in the wrong serial #, but he knew my name/address, so I know that he had it right... Is there anything I should do about this? Or just let it go? I really think he was trying to induce me to buy a warranty for an obvious case defect.