Swap iP5 at Apple Store question...

Discussion in 'iPhone Tips, Help and Troubleshooting' started by AuroraProject, Dec 29, 2012.

  1. AuroraProject macrumors 65816

    AuroraProject

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    #1
    My iPhone 5 sleep/wake button has stopped working and I need to get it replaced. I am away from my home computer and haven't backed up in awhile, I do not use iCloud for backing up.

    If I walk into an Apple Store and swap my phone for a working one will they transfer all data & settings over for me? Thanks.
     
  2. ECUpirate44 macrumors 603

    ECUpirate44

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    #2
    They'll use iCloud to do it in the store so you might as well make an iCloud backup now.
     
  3. AuroraProject thread starter macrumors 65816

    AuroraProject

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    #3
    But that doesn't backup the pictures right? I'm trying to avoid losing anything in the process.
     
  4. ECUpirate44 macrumors 603

    ECUpirate44

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    #4
    You have 5GB of space for free. Pictures and videos are included in that 5GB.

    iCloud
     
  5. blueroom macrumors 603

    blueroom

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    Toronto, Canada
    #5
    PhotoSync would allow you to copy your photos to almost anything. Dropbox, FTP, WebDAV...
     
  6. spyguy10709 macrumors 6502a

    spyguy10709

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    #6
    Photo stream will have your last 1000 pictures. That should work perfectly.
     
  7. Brian Y macrumors 68040

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    Oct 21, 2012
    #7
    Your camera roll will be backed up, but not synced photos.

    The general rule of thumb with iCloud - if comes from iTunes, it won't be backed up. Everything else will be. Downloaded iTunes content is backed up as it's re-downloaded from the iTunes servers, and doesn't count towards your storage limit.

    Contacts: Backed Up
    Messages: Backed Up
    Mail: Not backed Up (Re-synced from Server)
    Music: Purchased from iTunes (Backed Up), Ripped from CD (Not Backed Up)
    Photos: Camera Roll (Backed Up), Synced from iPhoto (Not Backed Up)
    Video: Bought from iTunes (Backed Up), Ripped from DVD (Not Backed Up), taken with the camera (Backed Up)
     
  8. AuroraProject thread starter macrumors 65816

    AuroraProject

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    #8
    Thanks! I have Photosync & Dropbox, but was unaware that I could do that! You learn something new everyday.
     
  9. AuroraProject thread starter macrumors 65816

    AuroraProject

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    #9
    Turns out they don't copy or backup anything for you. I was told I would walk out with an ip5 in out of the box condition, and to connect it to my home computer and do a restore from backup. I passed on the swap today, I'll have to create a backup and live with a defective sleep/wake button for awhile.
     
  10. DefBref macrumors 6502

    Joined:
    Feb 26, 2011
    #10
    When I got a swap, they checked when my last icloud backup had been (I had only just done one as I knew I was about to swap it), they then did the swap and advised me I was welcome to stay in the store using their free wifi to allow the restore to complete.
     
  11. lelisa13p macrumors 68000

    lelisa13p

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    Mar 6, 2009
    Location:
    Atlanta, GA USA
    #11
    The OP would probably be allowed to do the same. The employees just weren't going to commit to doing it for him. :)
     

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