Swapping iPhone? UK

[Sluggyman]

Hi Guys,

I received my black 16GB iPhone 5 yesterday, and due to the proximity sensor being messed up I am getting a new one on wednesday. Do you know if you can take an unopened iphone into the apple store and swap the storage? if you pay the difference? So I am basically returning the phone and buying a new one. Has anyone had any experience of them doing this in the UK?

Kieran

 

[Sluggyman]

Anyone?

 

[ste1164]

Yes you can I have had this done before with the iPhone 4. They refund your purchase onto a gift card and you pay the difference.

 

[sparkyms]

Pretty sure they don't let you do that.

Edit - see above, I may be wrong but unless its a brand new replacement in retail packaging they may not.

 

[ste1164]

My phone had been opened and it was possible. It needs to be within the 30 day return period.

 

[Sluggyman]

My phone had been opened and it was possible. It needs to be within the 30 day return period.

Was this phone ordered in store or did you order online and then take it in?

 

[ste1164]

Was this phone ordered in store or did you order online and then take it in?

It was a reservation one in store. Online ones can only be returned online.