Swapping iPhones - Refurbed?

[pellets007]

I bought a new $200 8GB iPhone back when it was originally released. Since then, I've been having battery issues, and software issues. If I was to trade it in for a "new" iPhone, would the "new" iPhone that I am receiving have any physical flaws (scratches?) I'm OCD about having technical devices without flaws. Do they replace the outer case?

 

[Aaleck]

I just got my white 16GB iPhone replace in Grand Rapids, MI last week and all "white box" iPhones (phones that come out of a unmarked white box) are all refurbished. Everything on the outside is new, so it will not have any scratches on it or anything. The batteries are also new. The inside components may or may not have been used before, so some of them could have been used, some of them could be used... I guess whatever they replaced is new...

Sadly, I replaced one problem for another. My phone had some cracks in the case, it had dust under the screen and when you shook it, it made a very loud rattle noise. The genius was surprised and replaced it... But I have a case on mine and didn't realize that the phone has some light leaking from the left side of the glass... and I live 2-3 hours away, so I can't really go back easily...

But yeah, when you go in they'll give you a refurb. Looks new, battery is new.

 

[acfusion29]

The refurbs are in excellent condition, no need to worry.

 

[RTiii320]

Yes, a buddy of mine received a refurb from the Apple store and it was in perfect shape.. Like other said the outside pieces are new

 

[t0mat0]

You can check the date of manufacture via the serial number.
Shuold be pretty much as new for you.