So I ordered myself a capsule Rebel off Amazon sold by MyGearStore. It came in and the case was not fitting right, it was kinda loose on the phone. So I contact their customer service. They reply like 2 days later and ask for the usual info, picture of case, what's wrong, proof of purchase, etc. I gave all the info they asked for. They email me back a day later and say that Not only do I have to send it in, but I have to pay for all the shipping. The said normally, they would just send a replacement, but because I bought it from a reseller, they won't just send it to me. Kinda dumb if you ask me..