Carrier Switched from AT&T to T-Mobile - WiFi Calling menu not available

Discussion in 'iPhone Tips, Help and Troubleshooting' started by phoneorpda, Aug 13, 2015.

  1. phoneorpda macrumors regular

    Joined:
    Sep 7, 2005
    Location:
    All around the world.
    #1
    Hello All,

    I just switched from ATT to T Mobile and kept my iPhone 6+.

    I had ATT unlock my iPhone last week and got the "congratulations your phone is now unlocked" message in iTunes once i got the go ahead to restore.

    Everything works as expected, although i don't have an option for switching on WiFi Calling anywhere.

    I restored, as new, from back up (both) updated, etc....but no luck.

    Does it mean i need a T Mobile iPhone in order for this to work?

    Any help is appreciated, thanks!
     
  2. C DM macrumors Westmere

    Joined:
    Oct 17, 2011
    #2
    The AT&T iPhone 6 and 6 Plus versions are the same as the T-Mobile ones.

    Where are you checking for the WiFi calling option? Have you checked Settings > General > About to see that T-Mobile is listed there as the carrier version and there are no new updates? Have you tried resetting network settings? Perhaps take out your T-Mobile SIM and put it back in?
     

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