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rockitdog

macrumors 68030
Original poster
Thinking about moving my 5 lines from Verizon to T-Mobile via Costco... thinking about upgrading my 17 Pro to a 17 Pro Max.... Anyone switched to the bigger device and regretted it? T-Mobile is offering me the chance to keep my current device and get. the 17Pro Max for dirt cheap. Am I dumb to lock into the 17 Pro Max for 24 months right now? Given what we know about the 18 Pro/Max I think I would be fine... thoughts?
 
Thinking about moving my 5 lines from Verizon to T-Mobile via Costco... thinking about upgrading my 17 Pro to a 17 Pro Max.... Anyone switched to the bigger device and regretted it? T-Mobile is offering me the chance to keep my current device and get. the 17Pro Max for dirt cheap. Am I dumb to lock into the 17 Pro Max for 24 months right now? Given what we know about the 18 Pro/Max I think I would be fine... thoughts?
I know you're asking about phones, but as a T-Mobile customer, there are a few things you may want to know.

First, Costco is really the best place. They have promos and offers that you can't really get at the normal stores. Second, you can ask for an insider code. You may or may not get it, but if you do, it will provide a 20% discount to your bill. It's for life or until you change your plan.

Right now, there is a large upheaval. Customers on legacy plans are being force-migrated to newer plans. Fortunately, I have not been affected yet. But, keep in mind that whatever price lock T-Mob may offer you, their track record at keeping it is not good.

And lastly, T-Mobile does everything in the T-Life app. The idea here is to have the customer do for themselves 99% of things, while AI chat or offshore customer service handles that last 1%. It's allowing corporate to eliminate overhead (i.e., lay off lots of employees and close stores).

Familiarize yourself with T-Force. T-Force is a higher level of service rep that has greater authority to get things done. Don't bother calling in or chatting if you have issues. If you walk in store, they are going to make you go through the T-Life app.

You can use the website as an alternative to the app, but I'm not sure if it handles everything.

And of course, always protect yourself. Trust what they tell you, but follow up and verify. They have a history of lying to your face (just like Sprint did).
 
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I switched 12 Pro to 15 Pro Max for the better zoom level. The screen size difference is minor, but the taller phone doesn't fit into some pockets as well as the normal Pro. If I were to go to a 17 Pro (where the cameras between Pro/Pro Max are identical) I'd certainly drop back down to the regular Pro.

But that's just me. You might love it!
 
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