Switching Carriers Porting Number iPhone Upgrade Program

Discussion in 'iPhone' started by supervelous, Sep 12, 2017.

  1. supervelous macrumors 6502

    May 28, 2010
    I currently have AT&T but with their Unlimited Plan being more expensive than Verizon's or T-Mobile's I want to switch carriers to Verizon using iPhone Upgrade Program and get the iPhone X as soon as it's available for pre-orders. I also want to keep my number as I have had it for something like 15 years plus.

    Has anyone done both a number port and carrier switch on pre-order with iPhone Upgrade program? Does it not matter since theoretically they will just send me a Verizon phone, then I will work with Verizon on the switch? I assume I'll just choose Verizon on pre-order then?

    I think the X will be hard to come by if not pre-ordered immediately so want to make sure I have all my ducks in a row prior to 10/27.
  2. tim1000 macrumors regular

    Sep 16, 2014
    Good question. Anyone know?
  3. czaffa macrumors newbie

    Nov 9, 2006
    Hey folks, I just went through this process. Here are two things you can try:

    1. If you're OK staying on AT&T a little longer, stick with them through the pre-order. Within 14 days after you receive your AT&T iPhone X via the iPhone Upgrade Program, go into the Apple store and tell them you're switching to Verizon. They'll cancel your existing iPhone Upgrade Program contract and loan, swap out your AT&T model with a Verizon model, start up a new iPhone Upgrade Program contact and loan, and send you on your way.

    2. If you want to switch now (as I did), go to the Apple store with your current device, find the store manager, and explain the situation. We ended up reaching an agreement where they would take back my existing phone and cancel the existing Phone Upgrade Program contract and loan, I bought the Verizon model of my same existing phone full price, and then they agreed to take it back for a full refund once my iPhone X arrived. If you go this route, I'd get the agreement in writing as you'll be returning the phone outside of the regular return window.
  4. Dirtydutch macrumors 6502a


    Sep 19, 2015
    I believe you receive another hard pull as well though since it is a completely new loan
  5. czaffa macrumors newbie

    Nov 9, 2006
    Apparently every year your upgrade with the iPhone Upgrade Program it's a completely new loan-- they always cancel the old one when you return your device.
  6. tim1000 macrumors regular

    Sep 16, 2014
    How about from Verizon to att?
  7. Hojobones macrumors newbie

    Jun 19, 2009
    I made an appointment at the Apple Store to change phones from att to Verizon this weekend. They didn't mention canceling and opening a new contract. Would that mess up my ability to preorder the iPhone x next month?
  8. playaproved macrumors 6502

    Sep 29, 2005
    The easiest thing to do would be to activate a brand new line with Verizon using the iUP. When that phone comes in, activate it, then call Verizon and let them know that you need to port in your old number. Your old service never gets interrupted, and you don't have to worry about complicating your preorder with a number port.
  9. Hojobones macrumors newbie

    Jun 19, 2009
    what would I do with the ATT phone that I had on the iUP then? Would they take it back?
  10. playaproved macrumors 6502

    Sep 29, 2005
    Didn't realize you had an existing phone on the iUP. That definitely complicates things. Probably easier to upgrade first, then switch carriers.
  11. etsolow macrumors newbie

    Mar 26, 2011
    Complications aside and with YMMV disclaimers in place, is it possible to switch carriers and port numbers during the yearly iPhone Upgrade Program process? Does the order system give you that option?

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10 September 12, 2017