Switching carriers

Discussion in 'iPhone' started by appygirl82, Nov 9, 2017.

  1. appygirl82 macrumors 6502a

    appygirl82

    Joined:
    Oct 4, 2012
    Location:
    Oregon
    #1
    Has anyone successfully made the switch from AT&T to Verizon on the iPhone upgrade plan?

    I have 2 phones on it (iPhone X) and need to switch to Verizon as it has better coverage in my area.

    Anyone? How did the process work?
     
  2. Brandonjr36 macrumors 68000

    Brandonjr36

    Joined:
    Sep 12, 2016
    Location:
    Joplin
    #2
    I
    Im actually switching to at&t from verizon tomorrow. Verizon has went down hill terribly.
     
  3. appygirl82 thread starter macrumors 6502a

    appygirl82

    Joined:
    Oct 4, 2012
    Location:
    Oregon
    #3
    Well if you could let me know how the process works since it involves getting a different phone :) IUP specifically....

    I’ve heard rumors of what they allegedly do but looking for someone who’s done it!
     
  4. Brandonjr36 macrumors 68000

    Brandonjr36

    Joined:
    Sep 12, 2016
    Location:
    Joplin
    #4
    You have iPhone Xs right now?
     
  5. appygirl82 thread starter macrumors 6502a

    appygirl82

    Joined:
    Oct 4, 2012
    Location:
    Oregon
    #5
    I do, yes!
     
  6. Brandonjr36 macrumors 68000

    Brandonjr36

    Joined:
    Sep 12, 2016
    Location:
    Joplin
    #6
    Si
    Since the longest you have had them would be a week I would just return them to at&t then go to verizon. And get new ones. If not you'll have to pay the x's off then take them to verizon.
     
  7. johnparjr macrumors 6502a

    johnparjr

    Joined:
    May 10, 2005
    Location:
    Earth
    #7

    You go into the store and let them know you want to switch carriers and if they have the iPhones in stock they will return the ones you bought and re sell you the Verizon models anything you have already paid will be refunded and re done with the Verizon phones. Your issue is going to be if they have iPhones
     
  8. Givmeabrek macrumors 68040

    Givmeabrek

    Joined:
    Apr 20, 2009
    Location:
    NY
    #8
    That's not the way it works. Apple has agreed to swap them out if you are switching carriers and the phone is not compatible.
     
  9. Brandonjr36 macrumors 68000

    Brandonjr36

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    Sep 12, 2016
    Location:
    Joplin
    #9
    Oh I thought the op had got the X's from att
     
  10. appygirl82 thread starter macrumors 6502a

    appygirl82

    Joined:
    Oct 4, 2012
    Location:
    Oregon
    #10
    No, both are on the iPhone Upgrade Program.
    --- Post Merged, Nov 9, 2017 ---
    So basically so far each morning all the apple stores in my area have had them in stock. Would I be best to just show up early when they open or is there any way to reserve them for pickup and then do transaction once there? My experience so far has just been that many of the Apple employees/online support have no idea how to do the switch since it involves loans etc.
     
  11. CoriG macrumors 6502

    Joined:
    Jun 7, 2011
    #11
    I was told by the Apple store employee that the X and 8’s dont have the same chip issues as the 7s had. Their chips should be compatible with both carriers.
     
  12. appygirl82 thread starter macrumors 6502a

    appygirl82

    Joined:
    Oct 4, 2012
    Location:
    Oregon
    #12
    Per the Verizon website, my X shows it’s not compatible.
     
  13. CoriG macrumors 6502

    Joined:
    Jun 7, 2011
    #13
    It might not be unlocked. Have you unlocked it through the attached?
    --- Post Merged, Nov 10, 2017 ---
    Att
     
  14. Lobwedgephil macrumors 601

    Lobwedgephil

    Joined:
    Apr 7, 2012
    #14
    Incorrect. Same chip situation as with the 7's, need new phones. OP, your issue is going to be stock of phones, you can get lucky in store, but need a Verizon account right now to reserve online.
     
  15. appygirl82 thread starter macrumors 6502a

    appygirl82

    Joined:
    Oct 4, 2012
    Location:
    Oregon
    #15
    I plan to go to the Apple store to ask about switching. I know that nearby stores have had stock each morning when I’ve looked. I just hope they’ll be able to assist me in switching fairly easily since that’s part of the deal with the IUP (being able to go to any carrier). Not sure how I’d get a Verizon acct when I have no phones to attach with it yet?
     
  16. california_kid macrumors regular

    Joined:
    Sep 9, 2016
    Location:
    San Francisco
    #16
    You get a 14 day return policy from Apple Store. You definitely want to return because the most you will get from Verizon to swap out your gear is $650 per phone and that requires you to buy a new phone from Verizon.
     
  17. appygirl82 thread starter macrumors 6502a

    appygirl82

    Joined:
    Oct 4, 2012
    Location:
    Oregon
    #17
    I am on the iPhone Upgrade Plan
     
  18. johnparjr macrumors 6502a

    johnparjr

    Joined:
    May 10, 2005
    Location:
    Earth
    #18
    14 days doesn’t apply on a iPhone upgrade customer switching from an att - T-Mobile iPhone to a Verizon or sprint one
     

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17 November 9, 2017