What a great site. What a great things to be able to get help. I've learned so much information, including narrowing it down to which Mac might be best for me (MacBook, 2GB ram, 120 HDD, white). Thanks to all the knowledgable folks who generously respond with your obvious breadth of experience. So here's my dilemma. I need to buy a new computer, still running Windows 98 and the new Ipod I got as a gift is not compatible! And a few of the applications I've been considering required Windows 2000 or XP. Plus it's just time, been about ?3-4 years since my last computer and I want a laptop. Obviously, I'm not a demanding, savvy high-tech computer consumer. My computer uses: email and internet, MS Word/Excel, Quickbook (for myself, and for a few financial clients), photos/Photoshop Elements, Sonic Stage/Net MD Simple Burner (mini disc downloading), maybe a few other things. I'm pretty strongly wanting to switch to Mac from PC. But I've considered Mac in each of my last two times purchasing computers and then decided against it. Now with Boot Camp and being able to run Windows on Mac for a few things, that takes care of some of my concerns/needs. But here are the 2 things rearing their heads as I zoom in closer - Nobody around me knows Apple/Mac, for help with computer problems. I've got 2 great guys at a part-time workplace who always help me with my computer snafu's - gratis - (like last month upgrading to DSL from dail-up (told you I'm a little behind the computer 8-ball) it was a real bear, and they figured it all out). Just this past week, they've been trying to upgrade me to Windows 2000, a band-aid until I get some kind of new computer, and a second computer backup. That's also been a real struggle, finally got all my email folders loaded but then STILL couldn't open any of my email. And these guys know quite a bit. So I'm still hanging out with Windows 98. And they know nothing about Mac's. So, I'm on my own in facing computer problems. Second, I'm worried about how I will get all my current data/files/email, etc transferred over to a new Mac. My local indie Apple store said they'd help - for $90 an hour. I can feel my switching energy wavering... For a woman who doesn't know much about computers, having someone(s) who can help me out in this crucial area where I feel pretty impotent is a comfort of sizable magnitude. I can't be the only one who has faced these things. Looking forward to your wisdom. Of lesser importance - Concerning who to buy from, I don't want to buy from the Apple store, they seem unconcerned and unhelpful. I've been thinking of buying from a local indie Apple store (3 or 4 in Seattle area), liking idea of having a real, local person to go back to if any problems. Is this sound thinking?