Switching to Tmobile One

fre3way

macrumors member
Original poster
Jan 28, 2014
65
4
I have a simple choice plan with tmobile and currently have 2 free lines from the black friday promo. I was thinking about switching over to the one plan since its unlimited data for all lines but will my promotional free lines carry over as well or will they make me pay for them?
 

avtella

macrumors regular
Nov 11, 2016
242
219
I think it should stay, but just reconfirm. For example I'm also with Simple Choice with a $10 extra account fee for international calling for all my lines combined and when I asked if I could keep my grandfathered promo they said yes even if I change to TMO One. I however didn't switch because I'm paying ~$132 for 4 lines on Choice and even the rep said I would be over paying with TMO One, so I hope you checked depending on your data usage if it was actually worth switching.
 

fre3way

macrumors member
Original poster
Jan 28, 2014
65
4
I think it should stay, but just reconfirm. For example I'm also with Simple Choice with a $10 extra account fee for international calling for all my lines combined and when I asked if I could keep my grandfathered promo they said yes even if I change to TMO One. I however didn't switch because I'm paying ~$132 for 4 lines on Choice and even the rep said I would be over paying with TMO One, so I hope you checked depending on your data usage if it was actually worth switching.
I ended up calling & the rep said I would lose all promotional credits including the ones that are in place for the iphone as well. I'm not sure why they made it so complicated this time to switch over.
 

eyoungren

macrumors Core
Aug 31, 2011
22,243
14,974
ten-zero-eleven-zero-zero by zero-two
I ended up calling & the rep said I would lose all promotional credits including the ones that are in place for the iphone as well. I'm not sure why they made it so complicated this time to switch over.
They didn't make it complicated. They made it easy. For them. Not for you.

They want current customers to switch to the One plans. Cutting off promotions makes it easy for them.

Thanks for confirming this though. Me and my seven lines will be staying on SC.
 

fre3way

macrumors member
Original poster
Jan 28, 2014
65
4
They didn't make it complicated. They made it easy. For them. Not for you.

They want current customers to switch to the One plans. Cutting off promotions makes it easy for them.

Thanks for confirming this though. Me and my seven lines will be staying on SC.
Confirmed from another rep. that the iPhone promo shouldn't be affected. Not quite sure what to make of this. Hopefully, someone whose made the switch can let us know.
 

KUguardgrl13

macrumors 68020
May 16, 2013
2,491
123
Kansas, USA
They definitely make it complicated for the customers. My fiancé and I were asking a store rep about it last night, and it sounds like you get better deals of all lines are ported in from a different carrier. My fiancé is already a T-Mobile customer (Simple Choice and Jump?) while I'm on Verizon. We're looking to combine plans here soon though because his Jump phone plan is coming due next month, and I'm long overdue for an upgrade to my 5.
 
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