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Well... plenty... firstly my brother has studied batteries so I dont need the internet to tell me but you can easily Google it.. eg


"If you believe the battery in your phone, tablet, or laptop has started to expand, unplug the device immediately if it’s plugged in, and turn it off if at all possible. Don’t charge or use it at all, because lithium-ion (Li-ion) batteries that are bulging have already bypassed built-in safeguards and are swollen with gases. Continued charging or use could lead to a runaway reaction that results in a fire or an explosion."

That’s not what I asked. I deliberately embolden the words in question where you stated it was a hardware defect.

Now, stop deflecting and please answer the question I asked, not the one I didn’t ask.
 
All current battery technologies create gas at end of life. Even alkalines. Ever have an alkaline leak? That's because gas has built up inside and broken the seal.

If you don't want a battery to swell, change it promptly when it becomes worn. But of course, people are cheapskates and won't spend $200 unless something is obviously broken, and even then, they try to blame the manufacutrer.

Cool that explains why my 2011 MBP is still in perfect shape with similar usage pattern. It's cool when Apple offers to fix for $200 but I've got multiple quotes from Apple for $700-$800. They all say different things.

Also, there's no way to tell before the battery start to swell. My coconut Battery says condition is Good with 90% health. It's not something you can fix before it's broken. Yes battery is wearable item but Apple didn't design it that way to make you replace the whole top case to replace the battery. It's clearly bad design.

I'm not even going into the butterfly keyboard. 2016-2019 MBPs are doomed after the 4 extended years warranty.
 
Also, there's no way to tell before the battery start to swell. My coconut Battery says condition is Good with 90% health. It's not something you can fix before it's broken. Yes battery is wearable item but Apple didn't design it that way to make you replace the whole top case to replace the battery. It's clearly bad design.

We have Dells with swollen batteries just the same. Dell came out with a firmware update that said it would avoid swelling and dropped the battery capacity of my work laptop 35%.

And don't get me started on a former Dell laptop that I tried to get a user-replaceable battery for after 5 years, and they were discontinued.

If you think it's an Apple problem, you're dead wrong.
 
I can emphasize because I just dealt with a swollen battery on my MacBook Pro which is conveniently the same model as yours. While the batteries definitely shouldn't behave that way, the reality is that the laptop is 7 years old so you're pretty much on your own at this point regardless of what hardware defects you find. I personally just bought a battery online and did it myself. Took maybe 30 minutes and only cost around $60.
 
The idea came to me, but my experience with third party batteries is that you can very easily end up with a bad battery.
 
OP,
You are legally wrong. Apple doesn’t owe you a free replacement no matter how much you argue with us about it. You have two options; get the battery replaced or keep as is, and continue to complain that you are owed something for free by Apple.

Check your paperwork from the last replacement. You will clearly see that you are in the wrong.

Hardware defect is not the sole reason a battery can swell.

You are wrong. And that is a fact.
 
Thank you for your input. I beg to differ. I am tot talking about a legal, but about a moral obligation.
 
Thank you for your input. I beg to differ. I am tot talking about a legal, but about a moral obligation.

You going to answer my question, or will you admit that your accusation was invalid?

The rules of appropriate debate at MR require you to provide citations when requested.

Still waiting for this citation.
 
The point of this thread is to express my frustration on the situation and to inform the people about a policy that I consider wrong and about what i think is poor quality control and poor selection of materials for a very expensive equipment.
 
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