Sync iTunes on iPhone 7 and iOS 13.2 with iMac and Mojave 10.14.6?

[gogreen1]

When I try to sync iTunes now I get a "software update required" message. I don't see how to sync iTunes between my iPhone 7's iOS 13.2 and my iMac's Mojave 10.14.6 without 3rd party software. I don't have a backup in a previous iOS version, so I can't downgrade the iPhone, and I can't upgrade the iMac to Catalina because the software in which I work isn't compatible yet with Catalina. Is there a way to sync iTunes this way without other software? 🤔

 

[bogdanw]

You can install that update, see the discussion here https://forums.macrumors.com/thread...e.2143244/page-10?post=27821788#post-27821788

 

[gogreen1]

Thanks, bogdanw. So the "software update required" in that message isn't Catalina--it's iTunes?

 

[bogdanw]

Neither, it's a small update named Mobile Device.

 

[ApfelKuchen]

It's an update necessary to make iTunes 12.8.x compatible with the latest versions of iOS.

 

[gogreen1]

Problem solved! App downloaded and installed, iTunes is now synced. Thanks, bogdanw and ApfelKuchen.

 

[bogdanw]

Alternative solution, "Option 2" from http://osxdaily.com/2019/11/06/fix-iphone-11-not-showing-syncing-itunes-mac/