Synology DSVideo not working TVOS12

Discussion in 'Apple TV and Home Theater' started by verdejt, Sep 23, 2018.

  1. verdejt macrumors 6502

    verdejt

    Joined:
    Jul 19, 2011
    Location:
    Central Florida
    #1
    Just upgraded to TVOS12 and now my DSVideo app fails to play movies at all. I get all the menus and such but when I select play all I get is a black screen yet the same movie plays fine with VLC. So I know it has to do with the app. Anybody else have this issue?
     
  2. interstella macrumors regular

    interstella

    Joined:
    Sep 29, 2013
    Location:
    Suffolk, England
    #2
    Same here! I'm using a DS215j. All my videos play ok with Plex but after reading your post I tried DSVideo and, like you, I just get a black screen. Looks like Synology need to update the app.
     
  3. verdejt thread starter macrumors 6502

    verdejt

    Joined:
    Jul 19, 2011
    Location:
    Central Florida
    #3
    If you wait long enough the movie eventually does start to play. It just takes a long time. I'm so used to it being instant that waiting a measly 2-5 minutes is actually very painful. I hope they update it soon. BTW its the same of IOS12 as well. I have a DS415Play
     
  4. drebinch, Oct 26, 2018
    Last edited: Oct 26, 2018

    drebinch macrumors newbie

    Joined:
    Oct 26, 2018
    #4
    There seems to be the same issue with the synology video app on all ios devices since ios12.. I am having this issue with my family's ipads, and iphones. Like you said waiting means the video starts, but it is way too long to wait. I have tried with the Beta of 12.1, and there seems to be an improvement.
     
  5. deaglecat macrumors 6502

    deaglecat

    Joined:
    Mar 9, 2012
    #5
    does ds file also exhibit this behaviour. that app also plays videos.
     
  6. drebinch macrumors newbie

    Joined:
    Oct 26, 2018
    #6
    --- Post Merged, Oct 26, 2018 ---
    yes it does
     
  7. deaglecat macrumors 6502

    deaglecat

    Joined:
    Mar 9, 2012
    #7
    I use DS file in preference to DS Video... but on an ipad. I find it unstable though.. but it always was.
     

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6 September 23, 2018