System crash on drag/drop

[LostJohn]

Since upgrading to Mavericks (clean install). I've tried both 10.9 and 10.9.1 - I've experienced system crashes every time I drag / drop items to a program icon on the dock. My system basically crashes to the login screen. Can anyone else confirm this bug, or do I have a hardware problem?

 

[Bear]

Since upgrading to Mavericks (clean install). I've tried both 10.9 and 10.9.1 - I've experienced system crashes every time I drag / drop items to a program icon on the dock. My system basically crashes to the login screen. Can anyone else confirm this bug, or do I have a hardware problem?

Are all your applications up ot date for Mavericks, especially the one you're dragging files to?

 

[LostJohn]

Are all your applications up ot date for Mavericks, especially the one you're dragging files to?

Yes, it happens when I drag fonts to font explorer pro, photos to creative cloud apps, scroll up in the new twitter app, etc. I've tried a clean install several times.

 

[w0lf]

Any console logs?

 

[LostJohn]

12/21/13 7:17:59.000 PM kernel[0]: NVDA(OpenGL): Channel exception! Exception type = 0x1f Access Violation Error (MMU Error 2)
12/21/13 7:17:59.000 PM kernel[0]: 4443564e 000000c4 315a4bc5 700f8b8c 00000001 00000014 d3793533 46d3a4a6
12/21/13 7:17:59.000 PM kernel[0]: 4614f297 e71edccf 00088301 0000008f 149a030a 82220a00 00081f13 02184910
12/21/13 7:17:59.000 PM kernel[0]: 2807a920 480c9b86 58025000 70646001 90007800 01980101 8a030a00 3d0a0013
12/21/13 7:17:59.000 PM kernel[0]: 0a3a1392 00002438 00000e00 00e00100 000f4900 00000100 000b4900 00000000
12/21/13 7:17:59.000 PM kernel[0]: 03044700 0000ff00 0000ff00 0000ff00 0000ff00 0000ff00 0000ff00 c2200a00
12/21/13 7:17:59.000 PM kernel[0]: 00081d13 a8180010 0bf7e480 1f281320 80380330 8eeeec96 804001f8 00024802
12/21/13 7:17:59.000 PM kernel[0]: 4443564e
12/21/13 7:17:59.000 PM kernel[0]: NVDA: Unable to make context resident prior to start of command buffer processing!
12/21/13 7:17:59.000 PM kernel[0]: NVDA: Calling glrKillClient for task 0xffffff802900df00

Here's one I just got during a game. I'm sure it's related.

 

[w0lf]

12/21/13 7:17:59.000 PM kernel[0]: NVDA(OpenGL): Channel exception! Exception type = 0x1f Access Violation Error (MMU Error 2)
12/21/13 7:17:59.000 PM kernel[0]: 4443564e 000000c4 315a4bc5 700f8b8c 00000001 00000014 d3793533 46d3a4a6
12/21/13 7:17:59.000 PM kernel[0]: 4614f297 e71edccf 00088301 0000008f 149a030a 82220a00 00081f13 02184910
12/21/13 7:17:59.000 PM kernel[0]: 2807a920 480c9b86 58025000 70646001 90007800 01980101 8a030a00 3d0a0013
12/21/13 7:17:59.000 PM kernel[0]: 0a3a1392 00002438 00000e00 00e00100 000f4900 00000100 000b4900 00000000
12/21/13 7:17:59.000 PM kernel[0]: 03044700 0000ff00 0000ff00 0000ff00 0000ff00 0000ff00 0000ff00 c2200a00
12/21/13 7:17:59.000 PM kernel[0]: 00081d13 a8180010 0bf7e480 1f281320 80380330 8eeeec96 804001f8 00024802
12/21/13 7:17:59.000 PM kernel[0]: 4443564e
12/21/13 7:17:59.000 PM kernel[0]: NVDA: Unable to make context resident prior to start of command buffer processing!
12/21/13 7:17:59.000 PM kernel[0]: NVDA: Calling glrKillClient for task 0xffffff802900df00

Here's one I just got during a game. I'm sure it's related.

Nope I mean like directly after rebooting from a crash.

What you're experiencing isn't normal so it probably is malfunctioning hardware.

 

[LostJohn]

Nope I mean like directly after rebooting from a crash.

What you're experiencing isn't normal so it probably is malfunctioning hardware.

That's what I was afraid of. What steps would you recommend? Take it to the Apple store? I need my laptop every day for work, so I was concerned that it might take a long time to fix...

 

[w0lf]

That's what I was afraid of. What steps would you recommend? Take it to the Apple store? I need my laptop every day for work, so I was concerned that it might take a long time to fix...

Honestly it's hard to say.

First off I'd try just reverting to whatever OS you were using before Mavericks. Unless for some reason you need to be running Mavericks if you can run an older OS without crashes then there isn't really reason not to.

If Crashing starts happening after reverting to an older OS or you just need to be running Mavericks for some reason I would definitely recommend taking in the laptop in if you can't diagnose the problem yourself.

Since there are a lot of things that can go wrong it's hard to say how long fixing it would take. For example if it was just bad ram or something you could swap in some new ram in a few minutes (assuming it not one of the laptops with soldered ram).

It's also entirely possible that it's not a hardware issue and just some app you have installed or preference causing problems but that's unlikely if it's happening after a fresh install.

 

[LostJohn]

Honestly it's hard to say.

First off I'd try just reverting to whatever OS you were using before Mavericks. Unless for some reason you need to be running Mavericks if you can run an older OS without crashes then there isn't really reason not to.

If Crashing starts happening after reverting to an older OS or you just need to be running Mavericks for some reason I would definitely recommend taking in the laptop in if you can't diagnose the problem yourself.

Since there are a lot of things that can go wrong it's hard to say how long fixing it would take. For example if it was just bad ram or something you could swap in some new ram in a few minutes (assuming it not one of the laptops with soldered ram).

It's also entirely possible that it's not a hardware issue and just some app you have installed or preference causing problems but that's unlikely if it's happening after a fresh install.

Indeed I did try a clean install of ML and the problem persisted. It's also a rMBP, so does have the soldered ram. I'll just have to deal with the wait, I suppose.

Thanks so much for your expertise, w0lf.