So I just bought a macbook pro (after years of being told that macs 'just work'). Given that I didn't want the previous user's large library of adult movies, I thought it might be a good idea to do a system restore. Clearly I was wrong. I followed the instructions on the apple website, and erased the hard drive. Now when I try and reinstall Yosemite I get the message: "could not find installation information for this machine" I know there are plenty of other questions on this same question, but none gives a satisfactory answer. Please note that I am in a country which offers no Apple support or official apple retailers, and a US phone number is not going to be any use. The internet is not the fastest here, but I do have it and it works. I did a speed test and got a download speed of 3mpbs. There is no disk drive so I can't install from disks. To top it all off, the apple forums are telling me that "You are not allowed to create or update this content", even though I am logged in to a valid apple account. EDIT: If I try internet recover, I get error 4403F, which I understand may be due to firewalls, but I am not sure how I would actually address this. If I try with an ethernet cable I get error -2006F, and I can't find what this means.