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Carrier T-Mobile 2018 New iPhone Pre-Order Thread

The shipping is going to be free overnight. I'm JoD, the rep didn't ask me for the shipping and the charge is 0$ in my account (the ground shipping is $6.99) as it is always free overnight for pre-orders. Even though my UPS says ground shipping, it will be delivered on 9/21 for sure.
 
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arbi4ever said:
The shipping is going to be free overnight. I'm JoD, the rep didn't ask me for the shipping and the charge is 0$ in my account (the ground shipping is $6.99) as it is always free overnight for pre-orders. Even though my UPS says ground shipping, it will be delivered on 9/21 for sure.
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How are you so sure? Not trying to go against your word, but honestly want to know. I am debating whether or not to cancel my order and order a new one with overnight shipping (waived by rep). I'd still have to pay the $20 upgrade fee though... She said she could waive one or the other.
 
t1m1t said:
How are you so sure? Not trying to go against your word, but honestly want to know. I am debating whether or not to cancel my order and order a new one with overnight shipping (waived by rep). I'd still have to pay the $20 upgrade fee though... She said she could waive one or the other.
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DO NOT CANCEL YOUR ORDER! If you do you’re probably looking at a later delivery date. Every year lots of people get their phone on launch day. At this point if you re-order with overnight shipping you'll be put at the back of the line as far as orders go.

I’d stick with your current order.
 
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CannondaleDude said:
That's crazy, that's what they told me too, but who in their right mind would pay for slower shipping if they could get faster shipping for free?!?!
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I ordered on the website and there was nothing that specified free overnight shipping. I had to click the drag down box and choose my shipping method. I paid for the overnight shipping just to be safe. I could see how people would click that drop down box and not want to pay 25 bucks.
 
t1m1t said:
How are you so sure? Not trying to go against your word, but honestly want to know. I am debating whether or not to cancel my order and order a new one with overnight shipping (waived by rep). I'd still have to pay the $20 upgrade fee though... She said she could waive one or the other.
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I currently use Note 9, ordered one for my friend (Pre-order) I remember exactly 2 days before the release date. They charged him $6.99 ground shipping (which they gave credit later), even though it was ground shipping, the Note 9 delivered on the release date.
It's up to you to place another order, but most of these reps are not honest with us, it means we don't know that for each phone order they take or add a line, if they get a commission for sale. If that was the case, they wouldn't mine to cancel the previous order, and place another one under their name.
upload_2018-9-18_14-32-57.png
 
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waguy said:
DO NOT CANCEL YOUR ORDER! If you do you’re probably looking a later delivery date. Every year lots of people get their phone on launch day. At this point if you re-order with overnight shipping you'll be but at the back of the line as far as orders go.

I’d stick with your current order.
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The phone still shows a ship date of 9/21 if I make a new order though.
 
I called in to preorder at 1200 on the 14th, the rep went over the shipping with me, ground was free, 2nd day air was like 18.99 and overnight was 29.99. I chose ground, since the last few times, when ive preordered, i picked ground, and got my device on launch day. Even if not, its not worth the extra cost to me for overnight.
 
ejfontenot said:
I didn't realize there was watch chat happening here. My watch order processed at 1244 with a ship date of 9/21-10/9. Have never ordered anything from T-mo. What's the typical MO for them? My phone is coming from apple, but chose to do EIP with T-mo
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Have you been charged yet, I've got the same ship dates & about same order time.
 
arbi4ever said:
I currently use Note 9, ordered one for my friend (Pre-order) I remember exactly 2 days before the release date. They charged him $6.99 ground shipping (which they gave credit later), even though it was ground shipping, the Note 9 delivered on the release date.
It's up to you to place another order, but most of these reps are not honest with us, it means we don't know that for each phone order they take or add a line, if they get a commission for sale. If that was the case, they wouldn't mine to cancel the previous order, and place another one under their name.
View attachment 783462
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Greatest post ever! Thank you for the update 🙂
Yeah, I'll be keeping my current phone and will just continue to wait haha.
 
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Looks like the first flight is arriving in Louisville in the next 30 min. Should see some action later this evening on UPS shipping, if anyones phones are on that flight. There are a ton of planes, one right after another.
 
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golfguy2015 said:
Looks like the first flight is arriving in Louisville in the next 30 min. Should see some action later this evening on UPS shipping, if anyones phones are on that flight. There are a ton of planes, one right after another.
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Are these for all carriers or just tmobile? I'm assuming... It'd be hard to distinguish which phones are on which planes (right..?) haha
 
t1m1t said:
Are these for all carriers or just tmobile? I'm assuming... It'd be hard to distinguish which phones are on which planes (right..?) haha
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Yeah, impossible to know what phone for what carrier is on what plane. When ordered straight from apple, you can tell, because the departure scan from china correlates to a flights departure time. However, through a carrier, who knows what plane its on. Tmobile's shipping labels are created from the Jeffersonville, IN UPS hub. Once they land, and are processed there, you will see the updates on UPS my choice.
 
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arbi4ever said:
I currently use Note 9, ordered one for my friend (Pre-order) I remember exactly 2 days before the release date. They charged him $6.99 ground shipping (which they gave credit later), even though it was ground shipping, the Note 9 delivered on the release date.
It's up to you to place another order, but most of these reps are not honest with us, it means we don't know that for each phone order they take or add a line, if they get a commission for sale. If that was the case, they wouldn't mine to cancel the previous order, and place another one under their name.
View attachment 783462
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Are you by any chance located on the West Coast?
 
Seriously people.......

When you place an order and T-Mobile rep ask your shipping address, what is your preferred shipping method, which is overnight, 2 day air, or 5-7 days or something like that.... it was was your choice. If you get it early on UPS ground congrats, but if you didn’t you picked your shipping AND paid for it.

I told them I wanted overnight FREE so I got it on launch day. The T-Mobile rep did what I asked.
 
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nateatlarge said:
Seriously people.......

When you place an order and T-Mobile rep ask your shipping address, what is your preferred shipping method, which is overnight, 2 day air, or 5-7 days or something like that.... it was was your choice. If you get it early on UPS ground congrats, but if you didn’t you picked your shipping AND paid for it.

I told them I wanted overnight FREE so I got it on launch day. The T-Mobile rep did what I asked.
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I wasn't given an option, and the rep told me it would arrive 9/21. Other reps then started to tell me other dates
 
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nateatlarge said:
Seriously people.......

When you place an order and T-Mobile rep ask your shipping address, what is your preferred shipping method, which is overnight, 2 day air, or 5-7 days or something like that.... it was was your choice. If you get it early on UPS ground congrats, but if you didn’t you picked your shipping AND paid for it.

I told them I wanted overnight FREE so I got it on launch day. The T-Mobile rep did what I asked.
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Honestly I wasn't told anything shipping wise. I think the rep knew it's was gonna be a LONG Night and just did me a solid, even tho I think on JoD, Your supposed to get Overnight shipping free anyway. Plus being kind goes a long way in my books. So that could've helped as well.
 
golfguy2015 said:
Yeah, impossible to know what phone for what carrier is on what plane. When ordered straight from apple, you can tell, because the departure scan from china correlates to a flights departure time. However, through a carrier, who knows what plane its on. Tmobile's shipping labels are created from the Jeffersonville, IN UPS hub. Once they land, and are processed there, you will see the updates on UPS my choice.
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AT&T, Verizon, T-Mobile all use the same model iPhone Xs, Xs Max, and Xr

iPhone XS A1920 and iPhone XS Max Model A1921*
Description The iPhone XS A1920 is the US version and it works on both GSM and CDMA networks. This phone is also available as a SIM-free factory-unlocked version at Apple Store. Apart from the US, it is also available in other countries like Canada, Hong Kong, and Puerto Rico.
Countries & Carriers United States
  • AT&T
  • Boost Mobile
  • C Spire
  • Consumer Cellular
  • Cricket
  • Metro PCS
  • Simple Mobile
  • Sprint Wireless
  • T-Mobile USA
  • TracFone / Straight Talk
  • US Cellular
  • Verizon Wireless
  • Virgin Mobile
  • Xfinity Mobile
With that said.....

Once you've received your UPS tracking number, use this page. https://flightaware.com/live/iphone to figure out what flight is carrying your iPhone or Apple watch. The “departure scan” in your UPS tracking should match the departure time for a flight
 
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nateatlarge said:
Seriously people.......

When you place an order and T-Mobile rep ask your shipping address, what is your preferred shipping method, which is overnight, 2 day air, or 5-7 days or something like that.... it was was your choice. If you get it early on UPS ground congrats, but if you didn’t you picked your shipping AND paid for it.

I told them I wanted overnight FREE so I got it on launch day. The T-Mobile rep did what I asked.
Click to expand...
Never asked me for what kind of shipping I wanted for my watch. Came out as express. I rushed them thru the order as I was boarding a redeye and told the guy thru iMessage that i didnt have much time
 
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