Carrier T-Mobile and "AppleCare Services"....

[Agent OrangeZ]

I ordered 2 XS phones for my girlfriend and I. Prior to this, I did not carry any insurance on my iPhone, but did have T-Mobile's insurance on her old 7 Plus. I intended to cancel her T-Mobile insurance in favor of AppleCare+ directly though Apple. But I was not going to cancel her T-Mobile insurance until I added Apple's to the phone.

My XS came Friday, I added AppleCare+ $9.99 monthly to it right away.
Her XS came yesterday and I activated it last night. This morning I went to the AppleCare+ purchase page to add the $14.99 monthly plan, put in her serial and it didn't offer me the option to buy. I was confused... I entered the serial a couple times and looked for a "buy" button, but there was nothing there... then I noticed.... Her T-Mobile insurance automatically added "AppleCare services" to her iPhone in Apple's systems. I DIDN'T think this was a real thing... lol. I always thought T-Mobile offering "AppleCare services" was some sort of workaround so you would pay them the same prices that Apple charges for a screen repair ($29), etc. I had no idea T-Mobile's offering was an officially sanctioned product offered though Apple.

Compare my warranty screen and hers... They even have different wording for the coverage.

MINE:

HERS:

So weird. So I guess I am forced to keep hers insure through T-Mobile now. If I cancel, they will likely pull the "AppleCare Services" and make her phone ineligible for new AppleCare through Apple.

Oh well. As long has coverage is the same.

 

[Momof2.1107]

I have AppleCare through T-Mobile and it automatically came up in Apple’s system as soon as my iPhone X was activated last year. I had to visit the Apple Store 2 weeks ago to get my screen fixed due to a software issue and they had no issues seeing I have AppleCare through T-Mobile. It saved me paying $279 to get the screen replaced.

 

[Agent OrangeZ]

I have AppleCare through T-Mobile and it automatically came up in Apple’s system as soon as my iPhone X was activated last year. I had to visit the Apple Store 2 weeks ago to get my screen fixed due to a software issue and they had no issues seeing I have AppleCare through T-Mobile. It saved me paying $279 to get the screen replaced.

Prior to this, she had an iPhone 7 that she brought to T-Mobile from Verizon under the "#GetOutOfTheRed" promotion. They insured it as a BYOD device after inspecting it at the T-Mobile store. But it never had "AppleCare Services" applied because of the fact it was already close to a year old. Kinda shocked me to see it happen on her XS. LOL.

 

[Momof2.1107]

Prior to this, she had an iPhone 7 that she brought to T-Mobile from Verizon under the "#GetOutOfTheRed" promotion. They insured it as a BYOD device after inspecting it at the T-Mobile store. But it never had "AppleCare Services" applied because of the fact it was already close to a year old. Kinda shocked me to see it happen on her XS. LOL.

I had the 7+ before the X and I don’t think T-Mobile had AppleCare then. I didn’t notice it until I received my X last year and saw that it was added with the JUMP and insurance. I’m glad because I didn’t have to pay for AppleCare this year. It’s one of the reasons why I don’t want to buy through Apple, unless I can pay full price and still have it through my JUMP.