i recently lost my iphone 5 at the beach and notified tmobile about the situation so they then filed claim papers, assurant tells me that i dont have an iphone 5 but the see one on my acct that hasnt been used since 9/13, somehow my imei number is being used on 2 accounts, so i notify them that the iphone 5 i had was a replacement so it could be possible that tmobile never changed the iphone imei numbers under the right acct. so after fussing with them i call tmobile back and they offer me an upgrade to the 5c, i tell them a 5c isnt an upgrade from the 5 and that i dont want that phone, so they say ok we can give u a 16 gig 5s for 100 to be billed, i took that deal, has anyone else had problems with insurance claims?