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T-Mobile Completes UScellular Acquisition
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I've been a mostly-happy T-mobile customer for years, mostly because I have a really old plan they haven't yet removed me from. Things went downhill after Legere left, but I'm still satisfied. When they remove me from my plan, I will depart. Simple Choice for life.
I’m leaving tmo soon myself. I still have an old simple choice plan with a price lock guarantee. They raised the prices on me a few months ago anyway. I called and complained about it but was told “sir, that promise was 11 years ago” as if that was a relevant defense.
Screw it, I’m heading to an MVNO.
Screw it, I’m heading to an MVNO.
I'll be honest, it became marketing. I actually believe John Legere was a good CEO who valued both his customers and his staff - but the board became far more interested in a sprint acquisition than actually growing their market honestly. Oh well.
Oh great another price increase for loyal T-Mobile customers. Can we get John Legere back, please?!
This is my experience exactly. Although I was a Sprint customer who become a T Mo one when they bought Sprint (something, something Unlimited Freedom plan).
I do have to say that T Mo has been way better than Sprint. Towards the end, there was a year when I could almost not use cellular data. If I didn't download a podcast before I left work (I was keeping up with the Tour de France daily updates), it would not download on the way home. I was nervous about the move to T Mo, but it's been great (service & price wise). They moved me to a new T Mo plan a year or two after we came over, but the price was actually a couple of $ cheaper than what I had been paying. They just introduced a new $5/line monthly charge, but then gave us a free line (with no charges at all) that becomes permanent if we don't cancel any lines for a year.
I'm reading on the Verizon thread right now about MVNO's, but Visible's cheapest plan is $35/month. For 5 lines, it's $175, which is only $25 cheaper than my T Mo plan (even with the $5/line increase) which also includes an iPad (which I couldn't find on visible.
I'm not a huge T MO evangelist & I'd switch if the value was there, but I'm paying comparable to what a highly rated MVNO's charges, but I'm not deprioritized as bad when a network gets congested (although to be honest we live in a pretty remote area and I doubt that I'm ever deprioritized), plus I get the T Mo perks (T mo Tuesday deals, free international data, free wireless on planes, discounts on upgrading phones, better hotspot terms, Hulu, etc).
I guess a very long way of saying that my experience hasn't been too bad. But if things get worse, I'll certainly move to someone else, assuming I can find a better price or the same price with more extras.
The Sprint acquisition has been great for T Mobile's network through. They got a lot of the midrange cellular bands that Sprint had that allow much of the high speed capacity. T Mo had the $, and Sprint had the excess capacity. It's one of the big reasons that their 5G footprint is so much larger than Verizon & AT&T's.
I'm not going to argue that they didn't take their eye off keeping their customers happy, but looking back, the Sprint purchase was a great move for the company's network.
I wonder if all the people thumbing down comments like this actually know what DEI means, or are they publicly saying they want it to be ok to fire someone due to their skin colour/sex/sexuality/disability?
I've never heard of USCelluar until I read this. I've been with T-Mobile since they acquired me from Sprint.
I had AT&T from 1999 until around 2015 and they were atrocious by the time I left to T-Mobile. T-Mobile was light years better and has been. I have also had on other lines: Verizon and Mint. All have been inferior to T-Mobile in speed, customer service and perks, although there was a time where T-Mobile lacked in service in remote states (I travel a lot for work), but not anymore.
If T-Mobile suddenly starts to suck, I’d happily move to an MVNO.