I'll be honest, it became marketing. I actually believe John Legere was a good CEO who valued both his customers and his staff - but the board became far more interested in a sprint acquisition than actually growing their market honestly. Oh well.Oh 1000%
The fact that anyone thought different has always amazed me.
As I've grown older, I've come to terms with the fact that a segment of the population is incredibly gullible.
This is my experience exactly. Although I was a Sprint customer who become a T Mo one when they bought Sprint (something, something Unlimited Freedom plan).I've been a mostly-happy T-mobile customer for years, mostly because I have a really old plan they haven't yet removed me from. Things went downhill after Legere left, but I'm still satisfied. When they remove me from my plan, I will depart. Simple Choice for life.
The Sprint acquisition has been great for T Mobile's network through. They got a lot of the midrange cellular bands that Sprint had that allow much of the high speed capacity. T Mo had the $, and Sprint had the excess capacity. It's one of the big reasons that their 5G footprint is so much larger than Verizon & AT&T's.I'll be honest, it became marketing. I actually believe John Legere was a good CEO who valued both his customers and his staff - but the board became far more interested in a sprint acquisition than actually growing their market honestly. Oh well.
Eliminating DEI? Looks like I'm switching from ATT to T-mobile.
I had AT&T from 1999 until around 2015 and they were atrocious by the time I left to T-Mobile. T-Mobile was light years better and has been. I have also had on other lines: Verizon and Mint. All have been inferior to T-Mobile in speed, customer service and perks, although there was a time where T-Mobile lacked in service in remote states (I travel a lot for work), but not anymore.This is my experience exactly. Although I was a Sprint customer who become a T Mo one when they bought Sprint (something, something Unlimited Freedom plan).
I do have to say that T Mo has been way better than Sprint. Towards the end, there was a year when I could almost not use cellular data. If I didn't download a podcast before I left work (I was keeping up with the Tour de France daily updates), it would not download on the way home. I was nervous about the move to T Mo, but it's been great (service & price wise). They moved me to a new T Mo plan a year or two after we came over, but the price was actually a couple of $ cheaper than what I had been paying. They just introduced a new $5/line monthly charge, but then gave us a free line (with no charges at all) that becomes permanent if we don't cancel any lines for a year.
I'm reading on the Verizon thread right now about MVNO's, but Visible's cheapest plan is $35/month. For 5 lines, it's $175, which is only $25 cheaper than my T Mo plan (even with the $5/line increase) which also includes an iPad (which I couldn't find on visible.
I'm not a huge T MO evangelist & I'd switch if the value was there, but I'm paying comparable to what a highly rated MVNO's charges, but I'm not deprioritized as bad when a network gets congested (although to be honest we live in a pretty remote area and I doubt that I'm ever deprioritized), plus I get the T Mo perks (T mo Tuesday deals, free international data, free wireless on planes, discounts on upgrading phones, better hotspot terms, Hulu, etc).
I guess a very long way of saying that my experience hasn't been too bad. But if things get worse, I'll certainly move to someone else, assuming I can find a better price or the same price with more extras.
In general I agree with you, but I think mobile phones (in the US at least) might be an exception to that rule.I'm not for these mergers. They cut competition and eventually, service will suffer and prices will rise.
How so? T-Mobile has always had flat rate billing
These executives would eat their own children if it resulted in further enrichment.
Oh well, I’ve had the one plan since 2017 so that’s all I knowThey haven’t “always” had flat-rate billing. It only started around 2017 when the One plan came out, and they just retired tax-inclusive plans earlier this summer. They no longer include taxes and fees.
That spectrum should have been reallocated by the FCC, fairly, but whateverThe Sprint acquisition has been great for T Mobile's network through. They got a lot of the midrange cellular bands that Sprint had that allow much of the high speed capacity. T Mo had the $, and Sprint had the excess capacity. It's one of the big reasons that their 5G footprint is so much larger than Verizon & AT&T's.
I'm not going to argue that they didn't take their eye off keeping their customers happy, but looking back, the Sprint purchase was a great move for the company's network.
Don’t ever change your plan!Oh well, I’ve had the one plan since 2017 so that’s all I know
It’s gonna be so funny watching these companies like T-Mobile scramble to do 180° when the administration changes.
I think DEI is great. Why don't you support diversity and inclusion?Going from DEI to DUI. Neither is great but the latter is destructive.
I know you're trying to be sarcastic, and my post definitely wasn't meant taken as "ha-ha" funny so I don't know why you're trying to quote me with snark, so let me better explain it for you. A majority of the workforce in the United States falls under categories that can be described as DEI (not a white male). This administration has scrambled to keep white men in power and has trampled over the liberties of citizens, residents, and even tourists, and companies like T-Mobile, Verizon, Walmart, and Target are complacent in that.Yeah..HILARIOUS...while people who don't fit the mold for what the hiring person ... let's say PREFERS... suffer.
Funny that's the only law they actually follow. Why do you think that is?As required by law, they maximize shareholder value.
That's a blatant lie. DEI stands for Diversity, Equity, and Inclusion. It's about making sure companies aren't keeping non-white people, women, etc out of job positions and it's a good thingI wonder if all the people thumbing down comments like this actually know what DEI means, or are they publicly saying they want it to be ok to fire someone due to their skin colour/sex/sexuality/disability?
Edit: I’ll give you guys a hint, DEI is about stopping people being fired based on those characteristics, not about hiring people based on them.